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Cannot Log into WHM

Discussion in 'General Discussion' started by aeroweb, Aug 19, 2005.

  1. aeroweb

    aeroweb Well-Known Member

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    When going to both:

    http://mydomain.com:2082
    and
    http://mydomain.com:2086

    I get a login prompt and cpanel login works fine. However, when I try the login for WHM (http://mydomain.com:2086) I get a "The page cannot be displayed" error after I enter root for the username and my password.

    I tried rebooting the server and /scripts/upcp but that did not fix the problem. I am continuing to troubleshoot the problem and I have the follow questions?

    We are all familiar with the following messages:

    cpanel failed @ Fri Mar 25 13:05:35 2005. A restart was attempted automagicly.
    webmail failed @ Fri Mar 25 13:05:57 2005. A restart was attempted automagicly.
    whostmgr failed @ Fri Mar 25 13:06:07 2005. A restart was attempted automagicly.

    I know that the following command restarts cpanel:
    service cpanel restart

    My question is if there are similar commands that restart whostmgr and webmail at the shell prompt that correspond with the automagic restarts?

    If there are also any suggestions you can offer as to what I can do to get my WHM to load, please share.

    Thank You!
     
  2. aeroweb

    aeroweb Well-Known Member

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    I just wanted to add to my post that after I did:
    /scripts/upcp

    I received the following error message near the bottom of the script execution:

    /usr/local/cpanel/whostmgr/bin/whostmgr2: error while loading shared libraries: /usr/local/cpanel/perl/Cpanel/OS.so: cannot open shared object file: No such file or directory

    The file OS.so seems to be in
    /usr/local/cpanel/perl/Cpanel/OS/OS.so
    and not in
    /usr/local/cpanel/perl/Cpanel/OS.so

    Anyone know what script I need to run at the promt to restore the files I need for WHM to work?

    According to the script execution, I am running (10.6.0-RELEASE_4)

    Thanks!
     
    #2 aeroweb, Aug 19, 2005
    Last edited: Aug 19, 2005
  3. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Try running upcp using force instead:

    /scripts/upcp --force
     
  4. aeroweb

    aeroweb Well-Known Member

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    That did the trick. Thank You!
     
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