Cannot login to WHM - HELP

[RAIS2]

Hi all,

My password from an earlier date is accepted when I log into my server ssh, but I have sinced changed it and was using the new password. I even changed the password, but it still will only accept my older password

Any suggestions?

 

[webits]

maybe you can empty ur catche if you using IE. That might help had the same problem back then it was my IE fskcing around with me

 

[RAIS2]

What about your ssh... and when I did get in there were 2 users??? I am only authorized... I think I have a hacker.. please ppl any suggestions will help

 

[RAIS2]

Also I have rebooted the system, sure knock off of the user..

 

[webits]

Raise Number 1: have Numbers and alpha create a password like this
eg: 3jj4nn31hn4j1h2341n2knk4mn, ihrjewni5n3k4n32nk6, etc
make it long......

 

[RAIS2]

Always do... I have changed the password several time but to no avail, I still can only login with that old password... Why?? and how can I fix this?

 

[dgbaker]

Are you logging in with one ID and SU'ing to root? If so, have you changed both passwords? Just a thought.

 

[RAIS2]

Yes. I changed my pass, and attempted to su it did not work, the old pass only, I then temporarily enabled root to try, but the old password still worked. I disabled root again, attempted to change yet again through WHM this time, and now I cannot login any where... I am trying to get support from EV1 now... hopefully they can help me regain control and login.