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SOLVED Cannot login to WHM

Discussion in 'General Discussion' started by elis2, Aug 14, 2017.

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  1. elis2

    elis2 Member

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    HI

    me is taransfer backup to server and lougout server

    and not login server. but login server console server


    plz hellp me.
     
  2. SysSachin

    SysSachin Well-Known Member

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    Hello,

    Might be your ISP IP is blocked on server firewall. Are you able to ping server IP from your system ?
     
  3. elis2

    elis2 Member

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    no problme is ip.

    me check ip not problme ip
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Are you able to access this server via SSH? If so, could you let us know the output to /usr/local/cpanel/logs/login_log during the failed WHM login attempts? Ensure to remove any references to real domain names or IP addresses when providing us the log output.

    Thank you.
     
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  5. elis2

    elis2 Member

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    Dear thank you

    me is not login buy ssh.

    singel login server console vmware

    run commnd

    /usr/local/cpanel/logs/login_log

    permission denied.

    best regards
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    That's a path to a log file as opposed to a command. To view it, run a command like this:

    Code:
    tail -100 /usr/local/cpanel/logs/login_log
    Ensure to remove any references to real domain names or IP addresses when providing us the log output.

    Thank you.
     
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  7. elis2

    elis2 Member

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    Dear suuport thank you

    me is run commnd

    and show log me upload


    ip show error 138.201.72.64 ip for gateway server/

    best regards
     

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  8. cPanelMichael

    cPanelMichael Forums Analyst
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    elis2 likes this.
  9. elis2

    elis2 Member

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    Dear suppprt

    thank you thank you thank you

    problme is fixed.....

    best regards
     
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  10. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm happy to see the issue is now solved. Thank you for updating us with the outcome.
     
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