(Cannot open file /etc/redhat-release)

[Ernesto Dionisio]

my server system is centos using whmcs
Whenever I login to whm I recieved an error below

undef error - exit level [die] [pid=44379] (Cannot open file /etc/redhat-release)

I have some Idea how to fix
1. update yum
2. uninstall yum
3. reinstall yum
4. update rpm
what could possibly go wrong it is not proceeding

 

[VIRTBIZ CHRIS]

What happens when you issue this at command line:

cat /etc/redhat-release

 

[keat63]

Does the file exist?
I opened mine and it only contains

CentOS Linux release 7.9.2009 (Core)

 

[cPRex]

Hey there! Checking the file itself as mentioned above is a good idea. The output from "uname -s -r" may also help us get you pointed in the right direction.

 

[Ernesto Dionisio]

# uname -s -r
Linux 3.10.0-514.21.2.e17.x86_64

as per cat /etc/redhat-release it says No such file or directory

 

[cPRex]

Thanks for the additional details. It might be best to speak to your hosting provider or datacenter as there may be issues with the operating system itself at a lower level than the cPanel or WHMCS software. Can you work with them to get that resolved?

 

[Ernesto Dionisio]

ok if I migrate this to somewhere does it solve the issue? i mean to another server?

 

[gnusys]

Please run

yum -y install centos-release

That should fix your issue

 

[cPRex]

@Ernesto Dionisio - I don't believe migrating is a good solution to this issue, unless you confirm with your host there is additional damage to the operating system that can't be fixed. Checking the centos-release package as @gnusys mentioned is a good step, and may get you moving in the right direction. You could also try a more general "yum update" to see if there are other packages missing or updates available for the machine.