Ok just got blown off by my provider. We are unable to receive any emails addressed to our add-on domain email addresses. Our main domain works perfectly fine and I can create new addresses via the CP panel in our main domain and it works fine.
But the same procedure under our add on domain results in emails servers rejecting and claiming the address is unknown. I was able to send and email from our sub domain but it was addressed on my receiving account as coming from our defualt main domain.
The answer I got from my provider was well Google handles all your mail so you should ask them??
I am far from an expert but I am pretty sure something is not configured right with our account.
Any helpful suggestions?
But the same procedure under our add on domain results in emails servers rejecting and claiming the address is unknown. I was able to send and email from our sub domain but it was addressed on my receiving account as coming from our defualt main domain.
The answer I got from my provider was well Google handles all your mail so you should ask them??
I am far from an expert but I am pretty sure something is not configured right with our account.
Any helpful suggestions?