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Cannot remove redirect

Discussion in 'General Discussion' started by nikhil sharma, Sep 9, 2017.

  1. nikhil sharma

    nikhil sharma Registered

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    Hello,

    I had redirected my website under constuction to a new domain name. Currently, I do not intend to redirect it and hence deleted the redirect. But the website still redirects to the new domain name.
    I tried searching the .htaccess folder in public_html but couldn't find it either. Hence, need some guidance to correct that.
     
  2. SysSachin

    SysSachin Well-Known Member

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    Hello,

    If you have root access then check .htaccess file using the following command.
    Login to server and under the public_html directory run "ls -al "command. it will show all files and directories.

    If you do not have server access then please check with your hosting provider.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You may want to first try clearing your browser cache. If the issue persists, I recommend checking with your web hosting provider so they can take a closer look to see why the redirect is still active.

    Thank you.
     
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