Cannot renew

[Trebor]

"This IP had a store monthly license that was nocomplete and cannot receive a prorated price until December 04, 2020. Click Here to renew this license."


Then selected "CPDIRECT-PREMIER (BuycPanel Migration)" and click renew.


"We added the license renewals to the cart."


Then clicked on cart and cart empty, why?

Cannot renew.

 

[cPRex]

For license issues, it's best to contact our Customer Service team directly so they can check that on their side. A few different ways to do that are discussed here:

How do I contact cPanel Customer Service?

Introduction How do I contact cPanel Customer Service? Our Customer Service team is able to offer help for any issues relating to all licensing, billing, and Partner NOC program-related concerns....

support.cpanel.net

but they'll be able to get that resolved with you!