linux.newbie

Well-Known Member
Sep 8, 2006
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0
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Hello,

We have enabled the option : Allow cPanel users to reset their password via email on WHM.
But when we try to reset password by supplying the username on the cpanel login page, nothing happens. It is as if the page freezes.

Got this from the cpanel error log :
Can't call method "process" on an undefined value at base/resetpass.cgi.pl line 331

WHM 11.15.0 cPanel 11.17.0-S19434
CENTOS Enterprise 5 i686 on standard - WHM X v3.1.0

Any help with this is highly appreciated.