linux.newbie

Well-Known Member
Sep 8, 2006
73
0
156
Hello,

We have enabled the option : Allow cPanel users to reset their password via email on WHM.
But when we try to reset password by supplying the username on the cpanel login page, nothing happens. It is as if the page freezes.

Got this from the cpanel error log :
Can't call method "process" on an undefined value at base/resetpass.cgi.pl line 331

WHM 11.15.0 cPanel 11.17.0-S19434
CENTOS Enterprise 5 i686 on standard - WHM X v3.1.0

Any help with this is highly appreciated.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
79
458
cPanel Access Level
Root Administrator
This is fixed in Current and EDGE. Not sure of any work arounds right now.