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Cannot run yum commands or use EA4

Discussion in 'EasyApache' started by Angus Allan, Mar 20, 2018.

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  1. Angus Allan

    Angus Allan Registered

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    Hi all,

    Yesterday I ran the "yum cleanall" command because inside EA4 in WHM it could not find any packages. Now I cannot run any yum commands at all. For example:

    yum update yum makecache yum upgrade

    All of these fail and return an error like this:

    yum update
    Loaded plugins: universal-hooks Could not retrieve mirrorlist http://httpupdate.cpanel.net/cPAddons-c7-x8664-mirrorlist error was 12: Timeout on http://httpupdate.cpanel.net/cPAddons-c7-x8664-mirrorlist: (28, 'Connection timed out after 30006 milliseconds')

    One of the configured repositories failed (Unknown), and yum doesn't have enough cached data to continue. At this point the only safe thing yum can do is fail. There are a few ways to work "fix" this:

    1. Contact the upstream for the repository and get them to fix the problem.

    2. Reconfigure the baseurl/etc. for the repository, to point to a working
    upstream. This is most often useful if you are using a newer
    distribution release than is supported by the repository (and the
    packages for the previous distribution release still work).

    3. Run the command with the repository temporarily disabled
    yum --disablerepo=<repoid> ...

    4. Disable the repository permanently, so yum won't use it by default. Yum
    will then just ignore the repository until you permanently enable it
    again or use --enablerepo for temporary usage:

    yum-config-manager --disable <repoid>
    or
    subscription-manager repos --disable=<repoid>

    5. Configure the failing repository to be skipped, if it is unavailable.
    Note that yum will try to contact the repo. when it runs most commands,
    so will have to try and fail each time (and thus. yum will be be much
    slower). If it is a very temporary problem though, this is often a nice
    compromise:

    yum-config-manager --save --setopt=<repoid>.skip_if_unavailable=true
    Cannot find a valid baseurl for repo: EA4

    Also, when trying to access EA4 in WHM I get:
    The YUM cache is incomplete. The system is updating the cache to repair the issue. This operation can take a few minutes to complete (it is very network and disk i/o intensive). EasyApache 4 will be available as soon as possible …

    Followed by this error about 30 seconds later:
    YUM encountered errors outside of EasyApache 4. Log into the system via SSH to resolve them, or you can click the ‘Refresh’ button to rebuild the system‘s YUM cache.


    I have tried:
    Changing the DNS servers
    Uncommenting the baseurl in the mirrorlist
    About 5 hours of other things tinkering

    Does anyone know what I am doing wrong?

    Thanks in advance for any help, I really appreciate it.
     
  2. dalem

    dalem Well-Known Member
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  3. Angus Allan

    Angus Allan Registered

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    Thanks for the reply Dalem!

    Sadly I tried the suggested solution in that thread. This was the suggestion:

    Code:
    $ nano /etc/yum.repos.d/nano EA4.repo
    
    Find the line mirrorlist=http://httpupdate.cpanel.net/ea4-c$releasever-$basearch-mirrorlist
    
    change c$releasever to c7
    
    $yum clean all;
    $yum makecache
    $yum update
    After trying that I get an identical error :(
     
    #3 Angus Allan, Mar 21, 2018
    Last edited by a moderator: Mar 21, 2018
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Please post the output from the following commands:

    Code:
     cat /etc/yum.repos.d/EA4.repo
    cat /etc/redhat-release
    grep distro /etc/yum.conf
    
    Also, are you able to successfully run the "ping httpupdate.cpanel.net" command from the cPanel server?

    Thank you.
     
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  5. Angus Allan

    Angus Allan Registered

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    Hi Michael,

    Thanks for your reply.

    Pinging that address returned the following:


    Here is the output from the commands you listed:

    # cat /etc/yum.repos.d/EA4.repo
    [EA4]
    name=EA4 ( EasyApache 4 )
    mirrorlist=http://httpupdate.cpanel.net/cPAddons-c7-x86_64-mirrorlist
    gpgcheck=1
    gpgkey=https://securedownloads.cpanel.net/cPanelPublicRPMKey.asc
    enabled=1
    cost=50
    # cat /etc/redhat-release
    CentOS Linux release 7.4.1708 (Core)
    # grep distro /etc/yum.conf
    distroverpkg=centos-release

    Thanks for your help
     
  6. dalem

    dalem Well-Known Member
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  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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