cannot send any emails Connection timed out

Operating System & Version
centos7
cPanel & WHM Version
91

Muhamed Asil

Member
Jun 29, 2018
12
1
3
Egypt
cPanel Access Level
Root Administrator
Hi all, My server refused to send any emails through Gmail or any other provider
in Delivery Reports give Connection timed out for Gmail and retry time not reached for any host for 'domain.com' when I'm trying to send to [email protected]

I attached a screenshot

the server hosted on AWS

anyone can assist will be a pleasure

Thanks
 

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Last edited by a moderator:

andrew.n

Well-Known Member
Jun 9, 2020
281
56
28
EU
cPanel Access Level
Root Administrator
This issue is related to AWS specifically. You either didn't allow SMTP port in Security Groups or AWS blocked the outgoing connections on your server.


Get in touch with their support and they will be happy to assist you.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,250
313
Houston