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Cannot send email issue

Discussion in 'Discusión en Español' started by Raul_Helsa, Jun 19, 2019.

  1. Raul_Helsa

    Raul_Helsa Registered

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    Buen día, compre un dominio de godaddy hace 2 meses el cual incluye el Cpanel y agregue unas cuentas de correo las cuales hasta el día de ayer funcionaban de forma correcta, sin embargo hoy esas cuantas pueden recibir correos pero no pueden enviarlas al revisar la bandeja de enviados noto que salen pero nunca llegan los correos al destinatario.

    Como podría solucionar este problema.?
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Você precisa saber o que está acontecendo com o e-mail. Você pode ir para cPanel >> Email >> Mail Delivery Reports para ver alguns detalhes sobre a transação.

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    You'd need to know what is happening to the email. You can go to cPanel>>Email>>Mail Delivery Reports to see some details on the transaction.
     
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  3. andres galindo

    andres galindo Registered

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    a mi me pasa exactamente lo mismo, no puedo enviar ni recibir correos en ninguna de mis cuentas de webmail. Tengo una cuenta de hosting en godaddy con cpanel, al hacer un track delivery en cpanel me aparece el error "mail routing error" aqui envio una imagen con el error. como se puede solucionar esto?
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    No veo una imagen agregada, pero si detecta que hay un error de enrutamiento, es posible que desee confirmar con su proveedor que ha configurado el correo electrónico correctamente.

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    don't see an image added, but if you're getting that there's a routing error you might want to confirm with your provider that you've set up email correctly
     
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