Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Cannot send email to one recipient

Discussion in 'E-mail Discussion' started by netnameus, Nov 4, 2005.

  1. netnameus

    netnameus Well-Known Member

    Joined:
    Mar 7, 2004
    Messages:
    131
    Likes Received:
    0
    Trophy Points:
    166
    When I try to send an email to one recipient, I get the following error:

    "Recipient cannot be verified...."

    My mail log says:
    I can send to other reciepients with no problem... any suggestions?

    Thanks
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. Spiral

    Spiral BANNED

    Joined:
    Jun 24, 2005
    Messages:
    2,023
    Likes Received:
    8
    Trophy Points:
    193
    The bounce message you just quoted says that that the one recipient's address is invalid ....

    The message is telling you that you cannot send email to that email account because it does not exist!
     
    #2 Spiral, Nov 4, 2005
    Last edited: Nov 4, 2005
  3. netnameus

    netnameus Well-Known Member

    Joined:
    Mar 7, 2004
    Messages:
    131
    Likes Received:
    0
    Trophy Points:
    166
    why would it tell me that right away for one emial, but for an email sent to shthsls@sldidiss.com (made up email) I get an email bounced back (as opposed to my smtp server telling me)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. netnameus

    netnameus Well-Known Member

    Joined:
    Mar 7, 2004
    Messages:
    131
    Likes Received:
    0
    Trophy Points:
    166
    i've verified the email is a valid email, I can send to that emial through gmail....


    any ideas?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. domtaj

    domtaj Active Member

    Joined:
    Aug 29, 2005
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    156
    Have you tried the mailtroubleshooter?
     
  6. fuzzie

    fuzzie Well-Known Member

    Joined:
    Oct 12, 2002
    Messages:
    131
    Likes Received:
    0
    Trophy Points:
    166
    I have this same problem. I host the website for domain.com, but someone else hosts the email. The email is set up right, as they get mail from everyone, except me. When I send mail, I get the error that the recipient can't be verified.
    Domain.com is not in the /etc/localdomains, but it is in /etc/remotedomains.
    I've forced exim update.
    Any suggestions?
    Thanks.
     
  7. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,460
    Likes Received:
    22
    Trophy Points:
    463
    Location:
    Go on, have a guess
    Are you using your own server in /etc/resolv.conf and have a non-authoritative zone file for that domain on the server? If so, then the MX record might not be resolving correctly.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. sunyl

    sunyl Active Member

    Joined:
    Oct 12, 2004
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    156
    What is set at /etc/vfilters/domainname ?
     
  9. fuzzie

    fuzzie Well-Known Member

    Joined:
    Oct 12, 2002
    Messages:
    131
    Likes Received:
    0
    Trophy Points:
    166
    Nothing was in the vfilter/domain file.
    But it turns out the domain got removed from the remotedomains file...not sure how, it might have been on a force update?
    It's working now though.
    Thanks.
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice