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Cannot send mail and check mail

Discussion in 'E-mail Discussions' started by jasonman, Feb 13, 2015.

  1. jasonman

    jasonman Active Member

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    Hello,

    I cannot login the mail account in cpanel and send mail.

    In WHM, I check the Mail Delivery Reports and find that a lot of mail delivery from root account every minute
    Code:
    	
    root@domain.com
    Feb 13, 2015 2:30:14 PM
     
    unknown
    1YM9lL-0006gv-Vv
    In progress
     View Details
    unknown
    root@domain.com
    Feb 13, 2015 2:30:14 PM
     
    unknown
    1YM9lL-0006hI-UX
    In progress
     View Details
    unknown
    root@domain.com
    Feb 13, 2015 2:30:14 PM
     
    unknown
    1YM9lL-0006gk-V2
    In progress
     View Details
    unknown
    root@domain.com
    Feb 13, 2015 2:30:14 PM
     
    unknown
    1YM9lL-0006hA-Tc
    In progress
     View Details
    unknown
    root@domain.com
    Feb 13, 2015 2:30:14 PM
     
    unknown
    1YM9lL-0006gn-S6
    In progress
     View Details
    unknown
    root@domain.com
    Feb 13, 2015 2:30:14 PM
     
    unknown
    1YM9lL-0006hD-Sy
    In progress
     View Details
    unknown
    root@domain.com
    Feb 13, 2015 2:30:14 PM
    
    
    Thanks!

    - - - Updated - - -

    I would like to attach the photo to show the problem but it show me exceeds my quote. How can I delete the old photo from old posts?
     
    #1 jasonman, Feb 13, 2015
    Last edited by a moderator: Feb 14, 2015
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    I can see you have root access so you can check the mails logs of this mails. Please login your server and and check this with the following command,

    Code:
    grep 1YM9lL-0006gv-Vv /var/log/exim_mainlog
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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  4. jasonman

    jasonman Active Member

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    I check the Mail Delivery Reports, the server send many mail from root@domain.com to root@domain.com every minute.
    Something these mail success to send but sometime cannot, as follow:

    Code:
    root@domain.com
    Feb 14, 2015 3:18:15 PM
     
    unknown
    1YMWzL-00010b-K9
    In progress
     View Details
    unknown
    root@domain.com
    Feb 14, 2015 3:18:15 PM
     
    unknown
    1YMWzL-00010U-KB
    In progress
     View Details
    unknown
    root@domain.com
    Feb 14, 2015 3:18:15 PM
     
    unknown
    1YMWzL-00010f-KG
    In progress
     View Details
    unknown
    root@domain.com
    Feb 14, 2015 3:18:15 PM
     
    unknown
    1YMWzL-00010J-Cn
    In progress
     View Details
    unknown
    root@domain.com
    Feb 14, 2015 3:18:15 PM
    
    [SNIPPED by Infopro]
    
    I dont know where these root mail come from, how can I check it?
     
    #4 jasonman, Feb 14, 2015
    Last edited by a moderator: Feb 14, 2015
  5. 24x7server

    24x7server Well-Known Member

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  6. jasonman

    jasonman Active Member

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    Code:
    root@domain.com
    Feb 14, 2015 5:13:17 PM
     
    unknown
    1YMYmc-0005gI-TK
    In progress
     View Details
    unknown
    root@domain.com
    Feb 14, 2015 5:13:17 PM
     
    unknown
    1YMYmc-0005gU-Ra
    In progress
     View Details
    unknown
    root@domain.com
    Feb 14, 2015 5:13:17 PM
     
    unknown
    1YMYmc-0005fd-Ko
    In progress
     View Details
    unknown
    root@domain.com
    Feb 14, 2015 5:13:17 PM
     
    unknown
    1YMYmc-0005gl-Rs
    In progress
     View Details
    unknown
    root@domain.com
    Feb 14, 2015 5:13:17 PM
     
    SNIPPED By Infopro]
    
    If the mail fail to delivery, the detail as follow:
    Event: inprogress unknown
    U
    Code:
    ser:	root
    Domain:	
    Sender:	root@domain.com
    Sent Time:	Feb 14, 2015 5:13:17 PM
    Sender Host:	localhost
    Sender IP:	127.0.0.1
    Authentication:	localuser
    Spam Score:	
    Recipient:	unknown
    Delivered To:	unknown
    Delivery User:	unknown
    Delivery Domain:	unknown
    Router:	unknown
    Transport:	unknown
    Out Time:	Feb 14, 2015 5:13:17 PM
    ID:	1YMYmc-0005gI-TK
    Delivery Host:	
    Delivery IP:	
    Size:	681 bytes
    Result:	In progress
    
    If success as follow:
    Event:	success success
    User:	root
    Domain:	
    Sender:	root@domain.com
    Sent Time:	Feb 14, 2015 5:11:17 PM
    Sender Host:	localhost
    Sender IP:	127.0.0.1
    Authentication:	localuser
    Spam Score:	
    Recipient:	root@domain.com
    Delivered To:	root@domain.com
    Delivery User:	root
    Delivery Domain:	
    Router:	localuser
    Transport:	local_delivery
    Out Time:	Feb 14, 2015 5:12:17 PM
    ID:	1YMYkg-0005Sv-7x
    Delivery Host:	localhost
    Delivery IP:	127.0.0.1
    Size:	640 bytes
    Result:	Message accepted
    Thank you very much!

    - - - Updated - - -

    There are around 30 root mail delivery every mintue.

    - - - Updated - - -

    After check with the command, show as follow:
    2015-02-13 14:30:06 1YM9lL-0006gv-Vv <= root@domain.com U=root P=local S=679 T="Cron <root@domain> chmod 7777 /etc/whitptabil" for root
    2015-02-13 14:30:06 1YM9lL-0006gv-Vv no immediate delivery: load average 24.88
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    You should address this issue first. The following thread offers guidance on troubleshooting high loads:

    Troubleshooting High Loads On Linux Systems

    Review your root cron jobs to determine if a cron job exists that's sending out that email notification:

    Code:
    crontab -l
    Thank you.
     
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