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Cannot send mail and received mail

Discussion in 'E-mail Discussions' started by ngyitfoong6273, Feb 27, 2007.

  1. ngyitfoong6273

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    Hi,

    I using whm management my e-mail i'm encounter problem:confused: regarding the e-mail cannot send and received who could tell me know how to check the problem at whm. could you write down the easy step for me. At here i'm very grateful who view my message.

    Thank You

    New User
     
  2. aby

    aby Well-Known Member

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    You have to ssh to the server and check the exim_mainlog to see where exactly the issue is
     
  3. brendanrtg

    brendanrtg Well-Known Member

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    Question:

    1. Is that a VPS?
    2. Whats the error messages you get ehwn you try to send or receive email?
     
  4. ngyitfoong6273

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    error message

    Here you can see the error-message:

    ---------------
    Mistakes (0x80042108) while explaining the task " support formentor - news will conceive "; " Outlook can produce no connection with the incoming mail server (POP3). If you receive this announcement furthermore, turn to your server administrator or Internet service supplier. "

    new user
     
  5. brendanrtg

    brendanrtg Well-Known Member

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    have you tried using auto-config and check that the pop and smtp servers are correct?
     
  6. ngyitfoong6273

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    help

    Hi,

    Could you provide me how to check it.

    New user
     
  7. brendanrtg

    brendanrtg Well-Known Member

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    NORMALLY< your smtp and pop servers would be:

    mail.domain.com

    while other hosts may use:

    smtp.domain.com
    pop.domain.com
     
  8. ngyitfoong6273

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    Ok! Thank You for you information you can close this ticket.
     
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