Cannot send mail from web-based mail clients

I wonder what to do when the symbolic link exists, and Squirrelmail still won't send out email?

cPanel.net Support Ticket Number:

 

This can happen when exim was not properly installed.

run /scripts/exim4 or /scripts/eximup to fix it

 

It's probably not worth digging up a two year old thread for this

 

on the contrary : )

Im really glad it was updated !! I just needed that on my setup and eximup worked great !

--

There was an error sending your message: sendmail [/usr/sbin/sendmail] not executable

sendmail not executable

missing link to sendmail
sendmail exim
sendmail soft link exim

 

Hi Jason,

Type in the following from the root shell prompt after logging in over SSH:

/scripts/updatenow

then:

/scripts/exim4 --latest

 

You know, I'm having the same sendmail problem, and it looks like the sendmail LINK is actually broken. Specifically, there is no "exim" file in the urs/sbin directory. I tried following the advice above to reinstall exim by running either exim4 or eximup. However, I'm completely new to Linux and servers. I don't even know how to "run" those files. I used Putty to connect to my server, and went to the "scripts" directory. You can see what I tried to do below, and what Putty returned:

root@www01 [/scripts]# eximup
-bash: eximup: command not found
root@www01 [/scripts]# run eximup
-bash: run: command not found

It's saying "command not found", but I know that the "eximup" file exists in that directory. Can anyone help? Thanks!

Jason

 

Thanks for the uber-fast response, Chirpy. The first part of your suggestion (update now) worked perfectly. It doesn't look like exim installed properly, though. It first said that exim4 was depreciated, so it defalted to eximup, and it looks like the next several steps went without a hiccup. However, here's some stuff that just doesn't look right:

Preparing... ########################################### [100%]
1:exim warning: /etc/aliases created as /etc/aliases.rpmnew
warning: /etc/eximrejects saved as /etc/eximrejects.rpmorig
warning: /etc/localdomains created as /etc/localdomains.rpmnew
warning: /etc/secondarymx created as /etc/secondarymx.rpmnew
########################################### [100%]
error: unpacking of archive failed on file /usr/lib/libperl.so;428a1fe1: cpio: M D5 sum mismatch
`/etc/localdomains.eximreset' -> `/etc/localdomains'
`/etc/aliases.eximreset' -> `/etc/aliases'
`/etc/secondarymx.eximreset' -> `/etc/secondarymx'
chown: cannot access `/var/spool/exim': No such file or directory
chown: cannot access `/etc/exim.crt': No such file or directory
chown: cannot access `/etc/exim.key': No such file or directory
Building exim.conf...Exim Binary not found! at /scripts/buildeximconf line 231.
Done
exim: no process killed
exim: no process killed
Waiting for exim to restart..............finished.

mailnull 22300 0.0 0.2 7072 4712 ? S May03 0:00 /usr/bin/perl /us r/local/cpanel/bin/eximstats
root 4934 0.0 0.0 3640 1584 ? S 11:46 0:00 antirelayd

exim has failed, please contact the sysadmin.
sh: line 8: /usr/sbin/exim_dbmbuild: No such file or directory
sh: line 9: /usr/sbin/exim_dbmbuild: No such file or directory
sh: line 10: /usr/sbin/exim_dbmbuild: No such file or directory
sh: line 11: /usr/sbin/exim_dbmbuild: No such file or directory
chmod: cannot access `/var/spool/exim/db/*': No such file or directory
chown: cannot access `/var/spool/exim': No such file or directory
Install Complete


Any ideas? My sendmail command still doesn't work. Thanks in advance.

Jason

 

It very possible that the RPM packages don't match and/or got corrupted. Do the following:

rm -f /var/lib/rpm/__db*
Then this:
rpm -vv --rebuilddb
/scripts/eximup --force

 

Okay, I did that, but the end result of running exim was quite similar, as shown below:

14:17:13 (143.74 KB/s) - `exim-4.50-1_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i386.rpm' saved [967,792/967,792]

Preparing... ########################################### [100%]
1:exim warning: /etc/aliases created as /etc/aliases.rpmnew
warning: /etc/exim.conf.dist saved as /etc/exim.conf.dist.rpmorig
warning: /etc/exim.conf.mailman2.dist saved as /etc/exim.conf.mailman2.dist.rpmorig
warning: /etc/exim.conf.mailman2.exiscan.dist saved as /etc/exim.conf.mailman2.exiscan.dist.rpmorig
warning: /etc/eximrejects saved as /etc/eximrejects.rpmorig
warning: /etc/localaliases created as /etc/localaliases.rpmnew
warning: /etc/localdomains created as /etc/localdomains.rpmnew
warning: /etc/secondarymx created as /etc/secondarymx.rpmnew
warning: /etc/spammers saved as /etc/spammers.rpmorig
########################################### [100%]
error: unpacking of archive failed on file /usr/lib/libperl.so;428a4339: cpio: MD5 sum mismatch
`/etc/localdomains.eximreset' -> `/etc/localdomains'
`/etc/aliases.eximreset' -> `/etc/aliases'
`/etc/secondarymx.eximreset' -> `/etc/secondarymx'
chown: cannot access `/var/spool/exim': No such file or directory
chown: cannot access `/etc/exim.crt': No such file or directory
chown: cannot access `/etc/exim.key': No such file or directory
Building exim.conf...Exim Binary not found! at /scripts/buildeximconf line 231.
Done
exim: no process killed
exim: no process killed
Waiting for exim to restart..............finished.

mailnull 22300 0.0 0.2 7072 4712 ? S May03 0:00 /usr/bin/perl /usr/local/cpanel/bin/eximstats
root 7206 0.0 0.0 4388 1584 ? S 14:17 0:00 antirelayd

exim has failed, please contact the sysadmin.
sh: line 8: /usr/sbin/exim_dbmbuild: No such file or directory
sh: line 9: /usr/sbin/exim_dbmbuild: No such file or directory
sh: line 10: /usr/sbin/exim_dbmbuild: No such file or directory
sh: line 11: /usr/sbin/exim_dbmbuild: No such file or directory
chmod: cannot access `/var/spool/exim/db/*': No such file or directory
chown: cannot access `/var/spool/exim': No such file or directory
Install Complete


I see that it says the unpacking of the archive failed because of an MD 5 checksum... does that have anything to do with it? The odd thing is that this is a brand new server... freshly formatted, and we just installed WHM/cPanel on it. I really thought it would be an easy process, but I'm beginning to wonder if we've made a mistake. Still the prompt help is VERY much appreciated. Any more tricks up your sleeve?

 

Is this Fedora C3 or RHEL 4 v3? If yes for any of the two, then you have a PreLink problem.

 

Not sure about the perl problem, could be prelink as Andy suggested in which case, try:

prelink -ua

I've seen the last part before. Try this:

mkdir /var/spool/exim
mkdir /var/spool/exim/msglog
mkdir /var/spool/exim/db
mkdir /var/spool/exim/input
chown -R mailnull:mail /var/spool/exim
/scripts/exim4 --force

Should be OK then.