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Cannot send mails to Hotmail

Discussion in 'E-mail Discussions' started by Dilan, Apr 9, 2017.

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  1. Dilan

    Dilan Member

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    Hello Guys,

    I have big problem. i can not send mails to hotmails. Instantly hotmail reject the smtp or web mails i was sent. I have checked old threads about the same problems. and i did they recommended solution's until now nothing change.

    Anyone can help me please?

    Sample Error
    -----------------------------------------
    Code:
    
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
    xxxxxxxx@hotmail.com
    host mx4.hotmail.com [104.44.194.236]
    SMTP error from remote mail server after pipelined MAIL FROM:<xxxxx@xxxx.xxxx> SIZE=1629:
    550 SC-001 (SNT004-MC10F12) Unfortunately, messages from xxx.xxx.xxx.xxx weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to Troubleshooting.
    
    --------------------------------------------


    This mail was i sent using cpanel web mail port 2096. Gmail and Yahoo can send mails. Only hotmail , Live, Outlook only has this problem

    Thanks
     
    #1 Dilan, Apr 9, 2017
    Last edited by a moderator: Apr 9, 2017
  2. Dave Smith

    Dave Smith Active Member

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    Hi Dilan,
    You need to register with Hotmail and then sign up to Microsoft's SNDS:

    Smart Network Data Services

    Then register your domain/IP:

    SNDS - Request Access

    You need to make sure that an E-Mail address registered within the DNS details is accessible to you, ie hostmaster@domain.com, to report the domain for evaluation.

    There are a few tutorials/posts on Stackoverflow about this issue, and possibly on here also.

    Initially if successful the domain will be removed from the black-list on probationary terms. However mail sent to Hotmail etc will still most likely end up in the Spam folder of the recipient... It's a pain but it slowly resolves itself as the domains reputation improves.

    Hope that helps.
     
  3. Dilan

    Dilan Member

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    Thanks buddy. let me try your steps :)

    Thanks
     
  4. webhostuk

    webhostuk Well-Known Member

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    You need to also set SPF record and RDNS to avoid such issues.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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