Cannot send/receive emails

HighPriest

Member
Feb 16, 2017
22
1
3
London
cPanel Access Level
Root Administrator
Hi everyone

My Vps host domain name dns nameservers are pointing It's hosting provider's server and assigned to the IP address of my Vps which is provided by a different company and my website works fine but i can't send or receive any emails using the same domain, i am using Cpanel/Whm can any body help???
 

Eminds

Well-Known Member
Nov 10, 2016
319
32
28
India
cPanel Access Level
Root Administrator
Make sure you have correct MX records pointing to the correct IP address , if MX records are not the case and if you have root access of the server check the logs at /var/log/exim_mainlog
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
As noted by @Eminds the MX records the MX records should be verified. The MX record would need to be added where DNS is hosted for the domain

When sending mail are you receiving a specific error?