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Cannot send/receive emails

Discussion in 'E-mail Discussion' started by HighPriest, Apr 17, 2018.

  1. HighPriest

    HighPriest Member

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    Hi everyone

    My Vps host domain name dns nameservers are pointing It's hosting provider's server and assigned to the IP address of my Vps which is provided by a different company and my website works fine but i can't send or receive any emails using the same domain, i am using Cpanel/Whm can any body help???
     
  2. Eminds

    Eminds Well-Known Member

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    Make sure you have correct MX records pointing to the correct IP address , if MX records are not the case and if you have root access of the server check the logs at /var/log/exim_mainlog
     
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  3. cPanelLauren

    cPanelLauren Forums Analyst
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    As noted by @Eminds the MX records the MX records should be verified. The MX record would need to be added where DNS is hosted for the domain

    When sending mail are you receiving a specific error?
     
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  4. HighPriest

    HighPriest Member

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    Thanks i will try that
     
  5. HighPriest

    HighPriest Member

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    Thanks i will try that
     
  6. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @HighPriest

    Thank you for the update, please let us know the outcome!
     
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