cannot set ptr record on cloudflare.

[ksvrach]

hi I am getting this issue
-

"There is no reverse DNS configured for the IP address (MY IP ) that the system uses to send this domain’s outgoing email.

To fix this problem, contact your system administrator and request that they create the following PTR record at “rns.ui-dns.biz”, “rns.ui-dns.com”, “rns.ui-dns.de”, and “rns.ui-dns.org”:"


I have removed my ip from this message. I cannot set the ptr record on cloudflare it gives me a dns error and this error message shows up in" Email Deliverability in cpanel

Please let me know how to fix this

 

[cPRex]

Hey there! In general, I would not expect the reverse DNS to be created at Cloudflare, but it would be created at your hosting provider, wherever that is. A quick message to them and they will be able to get that configured on their end.