Cannot setup mailbox within cPanel

cretu

Well-Known Member
Jul 21, 2002
208
0
166
Hi there,

I am having problem setting up mailbox for one of the domains, on server running latest Release.

Basically, I am entering username and password, cPanel displays confirmation screen with username and password BUT page "Add/Remove accounts" does not show up any accounts (except main one).

Now, users' folders are getting created in /mail folder. I have played with folder permissions, I have deleted it even completelly - error persists.

Is there other configuration file, or place I can look into?

Please suggest.

Cretu
 

linux-image

Well-Known Member
Jun 8, 2004
1,190
1
168
India
cPanel Access Level
Root Administrator
look at ~username/etc/passwd file. See if the usernames are created over there with the access folders. If yes... let me know.
 

cretu

Well-Known Member
Jul 21, 2002
208
0
166
linux-image,

In matter of fact /etc was missing. and could not be recreated when account was re-established - strange.

After todays' cpanel release upgrade I have attempted re-creating whole account and /etc folder got created correctly. I went trying setting up account and this time it worked!