Cannot sign in to PHPmyAdmin from cPanel

Peoplespaces

Well-Known Member
Oct 1, 2001
262
6
318
cPanel Access Level
Root Administrator
I have a client who cannot access phpmyadmin from cPanel. We used to be able to just click Phpmyadmin in cPanel and it would connect automatically. Has this changed?
Now it wants a user name and password. What user is this?
I also see a message ' Undefined index: auth_type"
This happened after a cPAnel password change. He did not synchronize the the MySQL password when he made the change.

Can you assist?
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
...He did not synchronize the the MySQL password when he made the change.
And that is the problem. Ask him to change it again and select Synchronize MySQL password.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,250
313
Houston
You should indeed not have to enter a password when accessing PHPMyAdmin from cPanel, I would try to change the password again and sync with MySQL once more as @quietFinn suggests and let us know if the issue persists