Cannot SSH into VPS

[Georgi Georgiev]

Hello,
I have a lowendspirit VPS and I cannot SSH into it. I can access the VPS through the cPanel emergency session and it works ok. However, if I try from my terminal:
ssh [email protected]<myIP> -p 2202 // I used the same ip from the cPanel emergency session
I get prompted for password, however, It does not accept my root password.

I even tried reinstalling the OS on the VPS but this didn't help.

 

[NOC_Serverpoint]

Hello,

Can you please post the output of :

ssh [email protected]<myIP> -p 2202 -v

This will enable the verbose mode and you should be able to see where / why exactly the error occurs during the login.

Also, try resetting the SSH port / settings via the WHM with the link below:

http://serverip:2086/scripts2/doautofixer?autofix=safesshrestart

After running the script, the default port 22 will reset on your cpanel SSH configuration. You can login SSH and reset it.

 

[Georgi Georgiev]

Hello,

Can you please post the output of :

ssh [email protected]<myIP> -p 2202 -v

This will enable the verbose mode and you should be able to see where / why exactly the error occurs during the login.

Also, try resetting the SSH port / settings via the WHM with the link below:

http://serverip:2086/scripts2/doautofixer?autofix=safesshrestart

After running the script, the default port 22 will reset on your cpanel SSH configuration. You can login SSH and reset it.

Show/Hide: This is the output of -v

OpenSSH_7.2p2 Ubuntu-4ubuntu1, OpenSSL 1.0.2g-fips  1 Mar 2016
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 19: Applying options for *
debug1: Connecting to 95.46.198.24 [95.46.198.24] port 2202.
debug1: Connection established.
debug1: key_load_public: No such file or directory
debug1: identity file /home/td100g2/.ssh/id_rsa type -1
debug1: key_load_public: No such file or directory
debug1: identity file /home/td100g2/.ssh/id_rsa-cert type -1
debug1: key_load_public: No such file or directory
debug1: identity file /home/td100g2/.ssh/id_dsa type -1
debug1: key_load_public: No such file or directory
debug1: identity file /home/td100g2/.ssh/id_dsa-cert type -1
debug1: key_load_public: No such file or directory
debug1: identity file /home/td100g2/.ssh/id_ecdsa type -1
debug1: key_load_public: No such file or directory
debug1: identity file /home/td100g2/.ssh/id_ecdsa-cert type -1
debug1: key_load_public: No such file or directory
debug1: identity file /home/td100g2/.ssh/id_ed25519 type -1
debug1: key_load_public: No such file or directory
debug1: identity file /home/td100g2/.ssh/id_ed25519-cert type -1
debug1: Enabling compatibility mode for protocol 2.0
debug1: Local version string SSH-2.0-OpenSSH_7.2p2 Ubuntu-4ubuntu1
debug1: Remote protocol version 2.0, remote software version OpenSSH_5.3
debug1: match: OpenSSH_5.3 pat OpenSSH_5* compat 0x0c000000
debug1: Authenticating to 95.46.198.24:2202 as 'root'
debug1: SSH2_MSG_KEXINIT sent
debug1: SSH2_MSG_KEXINIT received
debug1: kex: algorithm: diffie-hellman-group-exchange-sha256
debug1: kex: host key algorithm: ssh-rsa
debug1: kex: server->client cipher: aes128-ctr MAC: [email protected] compression: none
debug1: kex: client->server cipher: aes128-ctr MAC: [email protected] compression: none
debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(2048<3072<8192) sent
debug1: got SSH2_MSG_KEX_DH_GEX_GROUP
debug1: SSH2_MSG_KEX_DH_GEX_INIT sent
debug1: got SSH2_MSG_KEX_DH_GEX_REPLY
debug1: Server host key: ssh-rsa SHA256:9RSxc0zYnf0s4bxBLtYgyQhv4XDrpFkBZEoHHbopRqU
debug1: Host '[95.46.198.24]:2202' is known and matches the RSA host key.
debug1: Found key in /home/td100g2/.ssh/known_hosts:3
debug1: rekey after 4294967296 blocks
debug1: SSH2_MSG_NEWKEYS sent
debug1: expecting SSH2_MSG_NEWKEYS
debug1: rekey after 4294967296 blocks
debug1: SSH2_MSG_NEWKEYS received
debug1: SSH2_MSG_SERVICE_ACCEPT received
debug1: Authentications that can continue: publickey,gssapi-keyex,gssapi-with-mic,password
debug1: Next authentication method: gssapi-keyex
debug1: No valid Key exchange context
debug1: Next authentication method: gssapi-with-mic
debug1: Unspecified GSS failure.  Minor code may provide more information
No Kerberos credentials available

debug1: Unspecified GSS failure.  Minor code may provide more information
No Kerberos credentials available

debug1: Unspecified GSS failure.  Minor code may provide more information


debug1: Unspecified GSS failure.  Minor code may provide more information
No Kerberos credentials available

debug1: Next authentication method: publickey
debug1: Trying private key: /home/td100g2/.ssh/id_rsa
debug1: Trying private key: /home/td100g2/.ssh/id_dsa
debug1: Trying private key: /home/td100g2/.ssh/id_ecdsa
debug1: Trying private key: /home/td100g2/.ssh/id_ed25519
debug1: Next authentication method: password
[email protected]'s password:
debug1: Authentications that can continue: publickey,gssapi-keyex,gssapi-with-mic,password
Permission denied, please try again.

 

[Georgi Georgiev]

Tried this link w/ the ip of the VPS but it took me to the "Connection failed" + "Try again" page. I still cannot resolve this.

I don't think it will be too much of a problem. However, why is the "Serial Console" not recommended as a general way of accessing the VPS ?

 

[cPanelMichael]

Hello,

First, try modifying your SSH configuration to ensure it's accessible. There's a thread here you will find helpful:

[Tutorial] Interested in increasing the security of your server? Read this. (sshd hardening)

However, if the issue persists, contact your VPS hosting provider and request assistance with accessing the server via SSH, as it seems like a firewall might be filtering access requests if you can't access Web Host Manager.

Thank you.