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Cannot start cPanel services

Discussion in 'General Discussion' started by domoliva, Oct 9, 2017.

  1. domoliva

    domoliva Registered

    Oct 9, 2017
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    I had an update during the night. It seems ok, but after an hour all the services stopped.
    I tried to restart the server, update and so on but the situation is still this one:

    ● clamd.service loaded failed failed clamd antivirus daemon
    ● cpanel-dovecot-solr.service loaded failed failed Solr for cPanel Dovecot
    ● cpanel.service loaded failed failed cPanel services
    ● cpanel_php_fpm.service loaded failed failed FPM service for cPanel Daemons
    ● cpanellogd.service loaded failed failed cPanel Log services
    ● cpdavd.service loaded failed failed cPanel dav services
    ● cpgreylistd.service loaded failed failed cPanel Greylisting Daemon
    ● cphulkd.service loaded failed failed cPanel brute force detector services
    ● cpipv6.service loaded failed failed cPanel IPv6 service
    ● dnsadmin.service loaded failed failed cPanel DNS admin service
    ● exim.service loaded failed failed Exim is a Mail Transport Agent, which is the program that moves mail from one machine to another
    ● fastmail.service loaded failed failed Fastmail Services
    ● httpd.service loaded failed failed Apache webserver managed by cPanel EasyApache
    ● lfd.service loaded failed failed ConfigServer Firewall & Security - lfd
    ● mailman.service loaded failed failed mailman services
    ● munin-node.service loaded failed failed Munin
    ● queueprocd.service loaded failed failed cPanel Queue services
    ● securetmp.service loaded failed failed securetmp service
    ● spamd.service loaded failed failed Apache SpamAssassin™ deferral daemon
    ● stunnel.service loaded failed failed cPanel ssl services
    ● tailwatchd.service loaded failed failed tailwatchd

    I found a lot of suggestions on the forum that solved with this commands:

    yum clean all
    yum update
    /scripts/upcp --force

    I don't have upcp on the scripts directory and if I try to launch the command I get no response from the console.

    Thanks in advance for any help

  2. rpvw

    rpvw Well-Known Member

    Jul 18, 2013
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    Have a look in the /var/cpanel/updatelogs for any clues as to what might have gone wrong.

    In the event that you system as lost the symlink from the /scripts folder to /usr/local/cpanel/scripts, try:

    /usr/local/cpanel/scripts/upcp --force

    If you don't have the upcp script, you have much bigger problems, and I would suggest opening a support ticket to your supplier, or directly to cPanel.
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    #2 rpvw, Oct 9, 2017
    Last edited: Oct 9, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Feel free to open a support ticket using the link in my signature if you'd like us to take a closer look.

    Thank you.
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