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cannot suspend account

Discussion in 'General Discussion' started by katmai, Nov 21, 2006.

  1. katmai

    katmai Well-Known Member

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    WHM 10.8.0 cPanel 10.9.0-C70

    centos 4.4


    i try to suspend user's account from whm, but it simply doesn't get suspended. does anyone have a clue. ?
     
  2. Arsalan

    Arsalan Well-Known Member

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    The same thing has happend with us.. no idea why..

    WHM 10.8.0 cPanel 10.9.0-R79
    CentOS 4.4 i686 - WHM X v3.1.0
     
  3. katmai

    katmai Well-Known Member

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    ok solution would be like this :

    upcp --force

    restart apache / mysql / named

    unsuspend account

    upcp --force

    restart apache / mysql / named

    /scripts/fixeverything

    /scripts/updateuserdomains

    restart apache / mysql / named

    suspend account.

    this worked for me . you can try it. i have no clue why it happened, but i managed to suspend the acct after those steps.
     
  4. paulmulder

    paulmulder Member

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    Disk Space

    Those users are over their disk quotas. This prevents the .htaccess files which block the sites from being written. You'll need to increase the users' quotas or delete some of their files to free up some space before suspensions will work.
     
  5. markfrompf

    markfrompf Well-Known Member

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    Make sure your browser isn't bringing up a cache. Firefox is notorious for this.
     
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