cannot suspend account

[katmai]

WHM 10.8.0 cPanel 10.9.0-C70

centos 4.4


i try to suspend user's account from whm, but it simply doesn't get suspended. does anyone have a clue. ?

 

[Arsalan]

The same thing has happend with us.. no idea why..

WHM 10.8.0 cPanel 10.9.0-R79
CentOS 4.4 i686 - WHM X v3.1.0

 

[katmai]

ok solution would be like this :

upcp --force

restart apache / mysql / named

unsuspend account

upcp --force

restart apache / mysql / named

/scripts/fixeverything

/scripts/updateuserdomains

restart apache / mysql / named

suspend account.

this worked for me . you can try it. i have no clue why it happened, but i managed to suspend the acct after those steps.

 

[paulmulder]

Disk Space

Those users are over their disk quotas. This prevents the .htaccess files which block the sites from being written. You'll need to increase the users' quotas or delete some of their files to free up some space before suspensions will work.

 

[markfrompf]

Make sure your browser isn't bringing up a cache. Firefox is notorious for this.