Cannot unassign dedicated IP

[hc289]

Hey all,

I recently migrated a virtual server from ip A to ip B (actually a new machine) - now one of the accounts has the 'main shared ip' and I can't use it for any others!

The main shared ip appears as 'Main Shared IP (dedicated to somedomain.com)' - somedomain.com being the domain assigned to the account that's hogging it!

I want all my domains to use this IP, how can I change it? Any ideas? I've already amended base config so future accounts should be added using the correct shared IP (I Hope!)

Thanks in advance,

HC

 

[Infopro]

In WHM > Account Functions > Change Sites IP Address. This does not work for you?

 

[cPanelMichael]

Hello

Could you let us know the build of cPanel you are running:

# cat /usr/local/cpanel/version

If you are using a build of cPanel prior to 11.30.0, please check the following file to ensure the shared IP is not listed:

/etc/domainips

If the shared IP address exists in this file, you may remove it, and it should become usable again.

Thank you.

 

[hc289]

Thanks all, removing the ip from /etc/domainips sorted out my issue