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Cannot update kernel through yum

Discussion in 'General Discussion' started by gfserver, Aug 22, 2017.

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  1. gfserver

    gfserver Member

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    Hello, I've been searching with no luck about this.

    I have a WHM/cPanel VPS and I received an email indicating that my kernel is out of date:

    The system kernel is at version “2.6.32-642.15.1.el6.x86_64”, but an update is available: 2.6.32-696.6.3.el6.x86_64 Update the system (run “yum -y update” on the command line)

    But, whe I run "yum update" I'm getting this error message:

    "ERROR with rpm_check_debug vs depsolve:
    ImageMagick = 6.9.2-0 is needed by (installed) ImageMagick-devel-6.9.2-0.x86_64
    ** Found 7 pre-existing rpmdb problem(s), 'yum check' output follows:
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick = ('0', '6.9.2', '0')
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick-libs = ('0', '6.9.2', '0')
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of OpenEXR-devel
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of lcms2-devel
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickCore-6.Q16.so.2()(64bit)
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickWand-6.Q16.so.2()(64bit)
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libwebp-devel
    Your transaction was saved, rerun it with:
    yum load-transaction /tmp/yum_save_tx-2017-08-22-17-38CaigIl.yumtx"

    I'm a newbie, any help please?

    Kind Regards
     
    #1 gfserver, Aug 22, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Hello,

    It looks like your system package manager (YUM) is unable to successfully update due to missing ImageMagick RPMs. Could you run the below command and let us know the output?

    Code:
    yum info ImageMagick|grep Repo
yum info ImageMagick-devel|grep Repo
    Also, if you want a temporary workaround until you can resolve the issue with your ImageMagick RPMs, simply append the following entry to the "Exclude=" line in your system's /etc/yum.conf file:

    Code:
    ImageMagick*
    Then, run the "yum update" command to update your kernel.

    Thank you.
     
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    #2 cPanelMichael, Aug 23, 2017
  3. gfserver

    gfserver Member

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    Hello, many thanks for yout answer

    The output is:

    Code:
    root@server2 [~]# yum info ImageMagick|grep Repo
Repo        : installed
Repo        : base
Repo        : base
root@server2 [~]# yum info ImageMagick-devel|grep Repo
Repo        : installed
Repo        : base
root@server2 [~]#
    I added

    Exclude=ImageMagick*

    To the /etc/yum.conf file

    When I ran yum -y update the output was
    Code:
    root@server2 [~]# yum -y update
Loaded plugins: fastestmirror, security, tsflags, universal-hooks
Setting up Update Process
Loading mirror speeds from cached hostfile
 * cpanel-addons-production-feed: 50.115.17.252
 * base: mirror.es.its.nyu.edu
 * extras: ftp.usf.edu
 * updates: mirror.atlantic.net
Resolving Dependencies
--> Running transaction check
---> Package dovecot.x86_64 0:2.2.31-1.cp1162 will be updated
--> Processing Dependency: dovecot = 2.2.31-1.cp1162 for package: dovecot-xaps-2.2.31-1.cp1162.x86_64
---> Package dovecot.x86_64 1:2.0.9-22.el6 will be an update
--> Finished Dependency Resolution
Error: Package: dovecot-xaps-2.2.31-1.cp1162.x86_64 (installed)
           Requires: dovecot = 2.2.31-1.cp1162
           Removing: dovecot-2.2.31-1.cp1162.x86_64 (installed)
               dovecot = 2.2.31-1.cp1162
           Updated By: 1:dovecot-2.0.9-22.el6.x86_64 (base)
               dovecot = 1:2.0.9-22.el6
 You could try using --skip-broken to work around the problem
** Found 7 pre-existing rpmdb problem(s), 'yum check' output follows:
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick = ('0', '6.9.2', '0')
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick-libs = ('0', '6.9.2', '0')
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of OpenEXR-devel
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of lcms2-devel
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickCore-6.Q16.so.2()(64bit)
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickWand-6.Q16.so.2()(64bit)
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libwebp-devel
root@server2 [~]#
    Then I enetered

    yum -y update --skip-broken

    And the kernel and several things was updated. Rebooted and all is going fine

    But I now have two errors with yum -y update:
    Code:
    Error: Package: dovecot-xaps-2.2.31-1.cp1162.x86_64 (installed)
           Requires: dovecot = 2.2.31-1.cp1162
           Removing: dovecot-2.2.31-1.cp1162.x86_64 (installed)
               dovecot = 2.2.31-1.cp1162
           Updated By: 1:dovecot-2.0.9-22.el6.x86_64 (base)
               dovecot = 1:2.0.9-22.el6
 You could try using --skip-broken to work around the problem
** Found 7 pre-existing rpmdb problem(s), 'yum check' output follows:
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick = ('0', '6.9.2', '0')
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick-libs = ('0', '6.9.2', '0')
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of OpenEXR-devel
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of lcms2-devel
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickCore-6.Q16.so.2()(64bit)
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickWand-6.Q16.so.2()(64bit)
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libwebp-devel
    Any ideas?
    Thank you!!!
     
    #3 gfserver, Aug 24, 2017
    Last edited by a moderator: Aug 24, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Could you open a support ticket using the link in my signature so we can take a closer look at the affected system?

    Thank you.
     
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    #4 cPanelMichael, Aug 29, 2017
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