Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Cannot update kernel through yum

Discussion in 'General Discussion' started by gfserver, Aug 22, 2017.

Tags:
  1. gfserver

    gfserver Member

    Joined:
    Feb 18, 2015
    Messages:
    18
    Likes Received:
    1
    Trophy Points:
    3
    cPanel Access Level:
    Root Administrator
    Hello, I've been searching with no luck about this.

    I have a WHM/cPanel VPS and I received an email indicating that my kernel is out of date:

    The system kernel is at version “2.6.32-642.15.1.el6.x86_64”, but an update is available: 2.6.32-696.6.3.el6.x86_64 Update the system (run “yum -y update” on the command line)

    But, whe I run "yum update" I'm getting this error message:

    "ERROR with rpm_check_debug vs depsolve:
    ImageMagick = 6.9.2-0 is needed by (installed) ImageMagick-devel-6.9.2-0.x86_64
    ** Found 7 pre-existing rpmdb problem(s), 'yum check' output follows:
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick = ('0', '6.9.2', '0')
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick-libs = ('0', '6.9.2', '0')
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of OpenEXR-devel
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of lcms2-devel
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickCore-6.Q16.so.2()(64bit)
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickWand-6.Q16.so.2()(64bit)
    ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libwebp-devel
    Your transaction was saved, rerun it with:
    yum load-transaction /tmp/yum_save_tx-2017-08-22-17-38CaigIl.yumtx"

    I'm a newbie, any help please?

    Kind Regards
     
    #1 gfserver, Aug 22, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,323
    Likes Received:
    1,851
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    It looks like your system package manager (YUM) is unable to successfully update due to missing ImageMagick RPMs. Could you run the below command and let us know the output?

    Code:
    yum info ImageMagick|grep Repo
yum info ImageMagick-devel|grep Repo
    Also, if you want a temporary workaround until you can resolve the issue with your ImageMagick RPMs, simply append the following entry to the "Exclude=" line in your system's /etc/yum.conf file:

    Code:
    ImageMagick*
    Then, run the "yum update" command to update your kernel.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Aug 23, 2017
  3. gfserver

    gfserver Member

    Joined:
    Feb 18, 2015
    Messages:
    18
    Likes Received:
    1
    Trophy Points:
    3
    cPanel Access Level:
    Root Administrator
    Hello, many thanks for yout answer

    The output is:

    Code:
    root@server2 [~]# yum info ImageMagick|grep Repo
Repo        : installed
Repo        : base
Repo        : base
root@server2 [~]# yum info ImageMagick-devel|grep Repo
Repo        : installed
Repo        : base
root@server2 [~]#
    I added

    Exclude=ImageMagick*

    To the /etc/yum.conf file

    When I ran yum -y update the output was
    Code:
    root@server2 [~]# yum -y update
Loaded plugins: fastestmirror, security, tsflags, universal-hooks
Setting up Update Process
Loading mirror speeds from cached hostfile
 * cpanel-addons-production-feed: 50.115.17.252
 * base: mirror.es.its.nyu.edu
 * extras: ftp.usf.edu
 * updates: mirror.atlantic.net
Resolving Dependencies
--> Running transaction check
---> Package dovecot.x86_64 0:2.2.31-1.cp1162 will be updated
--> Processing Dependency: dovecot = 2.2.31-1.cp1162 for package: dovecot-xaps-2.2.31-1.cp1162.x86_64
---> Package dovecot.x86_64 1:2.0.9-22.el6 will be an update
--> Finished Dependency Resolution
Error: Package: dovecot-xaps-2.2.31-1.cp1162.x86_64 (installed)
           Requires: dovecot = 2.2.31-1.cp1162
           Removing: dovecot-2.2.31-1.cp1162.x86_64 (installed)
               dovecot = 2.2.31-1.cp1162
           Updated By: 1:dovecot-2.0.9-22.el6.x86_64 (base)
               dovecot = 1:2.0.9-22.el6
 You could try using --skip-broken to work around the problem
** Found 7 pre-existing rpmdb problem(s), 'yum check' output follows:
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick = ('0', '6.9.2', '0')
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick-libs = ('0', '6.9.2', '0')
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of OpenEXR-devel
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of lcms2-devel
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickCore-6.Q16.so.2()(64bit)
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickWand-6.Q16.so.2()(64bit)
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libwebp-devel
root@server2 [~]#
    Then I enetered

    yum -y update --skip-broken

    And the kernel and several things was updated. Rebooted and all is going fine

    But I now have two errors with yum -y update:
    Code:
    Error: Package: dovecot-xaps-2.2.31-1.cp1162.x86_64 (installed)
           Requires: dovecot = 2.2.31-1.cp1162
           Removing: dovecot-2.2.31-1.cp1162.x86_64 (installed)
               dovecot = 2.2.31-1.cp1162
           Updated By: 1:dovecot-2.0.9-22.el6.x86_64 (base)
               dovecot = 1:2.0.9-22.el6
 You could try using --skip-broken to work around the problem
** Found 7 pre-existing rpmdb problem(s), 'yum check' output follows:
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick = ('0', '6.9.2', '0')
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick-libs = ('0', '6.9.2', '0')
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of OpenEXR-devel
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of lcms2-devel
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickCore-6.Q16.so.2()(64bit)
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickWand-6.Q16.so.2()(64bit)
ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libwebp-devel
    Any ideas?
    Thank you!!!
     
    #3 gfserver, Aug 24, 2017
    Last edited by a moderator: Aug 24, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,323
    Likes Received:
    1,851
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Could you open a support ticket using the link in my signature so we can take a closer look at the affected system?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Aug 29, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - Cannot update kernel
  1. BobHoliday

    The system cannot update the kernel: Cannot update this system’s kernel.

    BobHoliday, Aug 28, 2017, in forum: CloudLinux
    Replies:
    5
    Views:
    1,927
    cPanelMichael
    Nov 28, 2017
  2. mvandemar

    SOLVED cPanel update says completed, then says cannot update

    mvandemar, Jul 4, 2018, in forum: General Discussion
    Replies:
    6
    Views:
    128
    cPanelLauren
    Jul 5, 2018
  3. webtipster

    Cannot Update var/cpanel/sysinfo.config

    webtipster, May 22, 2018, in forum: EasyApache
    Replies:
    2
    Views:
    189
    cPanelLauren
    May 23, 2018
  4. itmonitor

    SOLVED Cannot Update cPanel Insufficient space issue

    itmonitor, Dec 21, 2017, in forum: General Discussion
    Replies:
    5
    Views:
    334
    Infopro
    Dec 26, 2017
  5. Gilbert Tan

    Cannot load emails using Horde

    Gilbert Tan, Jul 18, 2018, in forum: E-mail Discussion
    Replies:
    5
    Views:
    87
    Infopro
    Jul 18, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice