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Cannot Update var/cpanel/sysinfo.config

Discussion in 'EasyApache' started by webtipster, May 22, 2018.

  1. webtipster

    webtipster Active Member

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    Hey guys,

    Hope someone can shed some light on what's happening here. Updated or attempted to update to the latest release 70.0.43 but I am receiving some errors.

    Code:
    # /usr/local/cpanel/scripts/gensysinfo
    ERROR: The system cannot update the /var/cpanel/sysinfo.config file because it cannot determine your distribution's major version.
    Run the following command: rpm -qf --queryformat '%{VERSION}\n' /etc/redhat-release
    Output other than the numbers 6 or 7 indicates a problem. Open a support ticket or resolve the issue manually.
    
    The system cannot update the /var/cpanel/sysinfo.config file. at /usr/local/cpanel/Cpanel/GenSysInfo.pm line 113.
    Code:
    # rpm -qf --queryformat '%{VERSION}\n' /etc/redhat-release
    /etc/host.conf: line 6: bad command `nospoof on'
    7
    
    Top of the WHM shows
    With Version “70.0.43” is available...

    Any ideas?

    Thanks in advance!
     
    #1 webtipster, May 22, 2018
    Last edited by a moderator: May 22, 2018
  2. webtipster

    webtipster Active Member

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    Quick update...

    So I read on another post from @cPanelMichael that you have to comment out the nonspoof on in the host.conf file. So I did that and went on to reboot. Will post post back if this fixed it.

    Reference to the other post: Cron jobs now failing with nospoof error

    Thanks!
     
  3. cPanelLauren

    cPanelLauren Forums Analyst
    Staff Member

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    Hi @webtipster

    I'm glad to hear that you were able to find a potential solution in another thread. Please do let us know if that resolved the issue.


    Thanks!
     
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