Cannot upgrade because yum is locked (/var/run/yum.pid has existed for 10+ minutes).

[stokmu]

Plis help:
cPanel version change from “XXXXX” to “11.104.XXXX” is blocked

Cannot upgrade because yum is locked (/var/run/yum.pid has existed for 10+ minutes).

See https://go.cpanel.net/blockers for more information.

 

[kodeslogic]

Can you share the output of the below command:

# ps auxf | grep yum

 

[cPRex]

As @kodeslogic was hinting at, this issue seems to be a problem with Yum itself and not the cPanel tools. I would expect a "yum update" would show a similar error, but checking the running processes like @kodeslogic mentioned could let you help see what is running on the machine.

 

[stokmu]

Can you share the output of the below command:

# ps auxf | grep yum

After checking the following code appears:

root     13978  0.0  0.0 112808   972 pts/0    S+   12:51   0:00  |       \_ grep --color=auto yum
root     22160  0.0  0.0 224072 13480 ?        SN   Aug21   0:00      |   \_ /opt/alt/python38/bin/python3 /opt/alt/python38/share/imunify360/scripts/report-command-error /usr/bin/yum update imunify-antivirus ai-bolit imunify-notifier --assumeyes
root     22188  0.0  0.3 4551952 61704 ?       SN   Aug21   0:01      |       \_ /usr/bin/python /usr/bin/yum update imunify-antivirus ai-bolit imunify-notifier --assumeyes

 

[stokmu]

As @kodeslogic was hinting at, this issue seems to be a problem with Yum itself and not the cPanel tools. I would expect a "yum update" would show a similar error, but checking the running processes like @kodeslogic mentioned could let you help see what is running on the machine.

Thanks you very much, I have entered the code requested by @
cPRex

 

[cPRex]

Nothing in that output seems odd to me. If you try running a 'yum update' now, do things work well? It's possible the issue resolved itself after an older Yum process timed out.

 

[stokmu]

Nothing in that output seems odd to me. If you try running a 'yum update' now, do things work well? It's possible the issue resolved itself after an older Yum process timed out.

Yes, maybe.. The code above appears after I remove Immunify.

Now, i have update "Yum Update"

And now successfully update Yum.

Total 10 MB/s | 50 MB 00:00:04
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
Updating : kmod-libs-20-28.el7.x86_64 1/3
Installing : kernel-3.10.0-1160.59.1.el7.x86_64 2/3
Cleanup : kmod-libs-20-21.el7.x86_64 3/3
Verifying : kernel-3.10.0-1160.59.1.el7.x86_64 1/3
Verifying : kmod-libs-20-28.el7.x86_64 2/3
Verifying : kmod-libs-20-21.el7.x86_64 3/3

Installed:
kernel.x86_64 0:3.10.0-1160.59.1.el7

Updated:
kmod-libs.x86_64 0:20-28.el7

Complete!

Thanks a lot bro @cPRex