Cannot upgrade cPanel/WHMCS

[mr_xero]

Hi,
Getting emails that "cPanel & WHM update failure in upcp script"
And when i trying to upgrade from SSH executing command:

/scripts/upcp --force

Update stopped and return error:

----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (63521) at Thu May 14 11:00:35 2020
[2020-05-14 11:00:35 +0300]   Detected cron=0 (--force passed on command line)
[2020-05-14 11:00:35 +0300]   1% complete
[2020-05-14 11:00:35 +0300]   Running Standardized hooks
[2020-05-14 11:00:35 +0300]   2% complete
[2020-05-14 11:00:35 +0300]   mtime on upcp is 1586884305 (Tue Apr 14 20:11:45 2020)
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/updatenow (63523) at Thu May 14 11:00:36 2020
[2020-05-14 11:00:36 +0300]   Running version '11.88.0.2' of updatenow.
[2020-05-14 11:00:36 +0300]   Detected version '11.88.0.2' from version file.
[2020-05-14 11:00:36 +0300]   --force passed on command line. Upgrade will disregard update config settings.
[2020-05-14 11:00:36 +0300]   Target version set to '11.86.0.20'
[2020-05-14 11:00:36 +0300] E Blocker found: A major version downgrade from 11.88.0.2 to 11.86.0.20 is not allowed.
[2020-05-14 11:00:36 +0300] E The install encountered a fatal error: A major version downgrade from 11.88.0.2 to 11.86.0.20 is not allowed.
=> Log closed Thu May 14 11:00:36 2020
[2020-05-14 11:00:36 +0300]   17% complete

Server is in production mode, please help.

Edit: Sorry for the title, i cannot edit that. It's WHM not WHMCS.

 

[GOT]

Did you switch your server to stable from release or something like that? The error indicates it's trying to downgrade from 88 to 86 which is not possible.

I would verify that your channel is set to release.

 

[directory92]

I am also having same issue

ERROR:

[2020-05-15 11:19:18 +0500] Detected cron=0 (--force passed on command line)
----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (23935) at Fri May 15 11:19:18 2020
[2020-05-15 11:19:18 +0500] Detected cron=0 (--force passed on command line)
[2020-05-15 11:19:18 +0500] 1% complete
[2020-05-15 11:19:18 +0500] Running Standardized hooks
[2020-05-15 11:19:18 +0500] 2% complete
[2020-05-15 11:19:18 +0500] mtime on upcp is 1582159226 (Thu Feb 20 05:40:26 2020)
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/updatenow (23938) at Fri May 15 11:19:18 2020
[2020-05-15 11:19:18 +0500] Running version '11.88.0.2' of updatenow.
[2020-05-15 11:19:18 +0500] Detected version '11.88.0.2' from version file.
[2020-05-15 11:19:18 +0500] --force passed on command line. Upgrade will disregard update config settings.
[2020-05-15 11:19:18 +0500] Target version set to '11.86.0.20'
[2020-05-15 11:19:18 +0500] E Blocker found: A major version downgrade from 11.88.0.2 to 11.86.0.20 is not allowed.
[2020-05-15 11:19:18 +0500] E The install encountered a fatal error: A major version downgrade from 11.88.0.2 to 11.86.0.20 is not allowed.
=> Log closed Fri May 15 11:19:18 2020
[2020-05-15 11:19:18 +0500] 17% complete
[2020-05-15 11:19:18 +0500] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1589523558.log --force` failed, exited with code 5 (signal = 0)
=> Log closed Fri May 15 11:19:19 2020
=> Log closed Fri May 15 11:19:19 2020
[[email protected] ~]#

 

[cPanelLauren]

This isn't an update error - this is in both instances here an error as a result of an attempt to downgrade. It's clearly noted in the error as well:

[2020-05-15 11:19:18 +0500] E Blocker found: A major version downgrade from 11.88.0.2 to 11.86.0.20 is not allowed.
[2020-05-15 11:19:18 +0500] E The install encountered a fatal error: A major version downgrade from 11.88.0.2 to 11.86.0.20 is not allowed.

As noted by @GOT did you attempt to change tiers? cPanel does not support downgrades of major versions.

 

[directory92]

It got solved automatically on a reboot, Thanks