Cannot use automatically update on new installaion or force update RVSiteBuilder conf

shaibn

Member
Dec 29, 2009
12
0
51
Hello,

I found it very odd that the following text doesn't really appear on the cPanel forums that much ...

<snipped>
sent 2705 bytes received 26 bytes 5462.00 bytes/sec
total size is 1120161 speedup is 410.17
Changeing the permission of files and folders [ Completed ]
Cannot use automatically update on new installaion or force update RVSiteBuilder configuration.
Please access to WHM to new installaion or force update RVSiteBuilder configuration.

Run on: 6 May 2010 - 0:29:54

---
I did all the stuff I've seen one can do to get this resolved... and I still can't seem to get this working.

The CMDs I run are as follows:

cd /usr/local/cpanel/whostmgr/docroot/cgi/
rm -f rvsitebuilderinstaller.tar
wget http://download.rvglobalsoft.com/rvsitebuilderinstaller.tar
rm -fv /var/cpanel/rvglobalsoft/rvsitebuilder/var/INSTALL_COMPLETE.php
rm -fv /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txt
rm -rfv /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/
tar -xvf rvsitebuilderinstaller.tar
chmod 755 addon_rvsitebuilder.cgi
rm -fv rvsitebuilderinstaller.tar
Then I typically go to WHM -> RVSiteBuilder Installer -> and issue the install, which always get stuck and for a long long time at changing permissions ... and it never goes past that.

So when I try to force the installation via cli like this:
rm -fv /var/cpanel/rvglobalsoft/rvsitebuilder/var/INSTALL_COMPLETE.php /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txt && perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi
So I'm just puzzled, at what else I can do. Why does it always get stuck when running via WHM?

And then when trying via cli as the WHM installer says to do, it fails with the aforementioned response that it can't be done via cli and must be done via WHM?

Talk about catch-22 :)
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
79
458
cPanel Access Level
Root Administrator
Hello,

I found it very odd that the following text doesn't really appear on the cPanel forums that much ...

<snipped>
sent 2705 bytes received 26 bytes 5462.00 bytes/sec
total size is 1120161 speedup is 410.17
Changeing the permission of files and folders [ Completed ]
Cannot use automatically update on new installaion or force update RVSiteBuilder configuration.
Please access to WHM to new installaion or force update RVSiteBuilder configuration.

Run on: 6 May 2010 - 0:29:54

---
I did all the stuff I've seen one can do to get this resolved... and I still can't seem to get this working.

The CMDs I run are as follows:



Then I typically go to WHM -> RVSiteBuilder Installer -> and issue the install, which always get stuck and for a long long time at changing permissions ... and it never goes past that.

So when I try to force the installation via cli like this:


So I'm just puzzled, at what else I can do. Why does it always get stuck when running via WHM?

And then when trying via cli as the WHM installer says to do, it fails with the aforementioned response that it can't be done via cli and must be done via WHM?

Talk about catch-22 :)
Have you taken up the matter with the makers of RVSiteBuilder?
 
Last edited:

shaibn

Member
Dec 29, 2009
12
0
51
Nope, but it finally finished after I had to restart the process like 15 times... so I left it go.