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Cannot view folders in public_html

Discussion in 'General Discussion' started by Dallas Huggins, Aug 1, 2016.

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  1. Dallas Huggins

    Dallas Huggins Registered

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    Disclaimer: I'm trying to learn cPanel better so please forgive if this is an obvious answer

    I'm trying to get together a new FTP account for the web development team so they can access theme files, plugins, etc. for the WordPress account they manage. I created a new account in 'FTP Accounts' in cPanel and was able to login via Filezilla. However, I do not see any folders/files (only one '.ftpquote' file). Why is that? I looked at the cPanel File Manager and when I navigate to the public_html folder I see all of the folders I want to appear, but that doesn't happen in Filezilla.

    Any insight would be greatly appreciated!
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    The new FTP account can only see whats his. Assuming you're using the new User Manager in cPanel (icon for this on left side of cPanel), you should be able to set the location/path to the users FTP account and set it to your wordpress.
     

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  3. Dallas Huggins

    Dallas Huggins Registered

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    I got it working! I had to go into Users and edit the home directory since it was defaulting to an empty directory.
     
  4. Dallas Huggins

    Dallas Huggins Registered

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    I didn't see your reply before I wrote. Thank you for getting back!
     
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  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Happy to help. :)
     
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