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Can't access a particular account

Discussion in 'General Discussion' started by cyberhari, Dec 6, 2009.

  1. cyberhari

    cyberhari Registered

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    Hi i am a newbie and i hope i shall get assistance to solve my issue.
    When i created some accounts in my whm cpanel, i accidentally assigned reseller packages to them. Later i created custom packages and started assigning them to new accounts. The problem is that the accounts with reseller packages are not listed in 'List Accounts' option.
    I can still access cpanel through domain-name.com/cpanel but i cant change entries like MX which generate an error "Error fetching zone data for prakrithi.co.in.db's MX" The issue may be silly but consider i am a newbie
     
  2. Serverji

    Serverji Registered

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    Did you create the account/s with Root Access or the Reseller Access ?
     
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