Can't access cPanel and WHM after ip change

[zyrcon]

Hello,

I have a VPS server and today I received a notification about a ip change. Now ip of my server is another and I can't access to my cpanel/whm service. How can I update my ip in Cpanel without access to service? Don't know if this is important but my cpanel license was purchased through my hosting provider (renew monthly).

I hope you understand this post, my first language is not english.

Any help is appreciated, thank you.

 

[Infopro]

You might try accessing your cPanel this way:
example.com/cpanel

If that's not working you should contact your Hosting Provider about this.

 

[zyrcon]

Hello, I have updated dns and I have cpanel and whm access again. However, my sites are not working. Should I make some more action? I have checked ip and is updated in cpanel. I have rebooted system but still no luck. I ping my sites and I get the correct ip but is like if Apache is not working

 

[iso99]

Check your DNS zones too, it might still be using your old IPs.

 

[postcd]

Check your DNS zones too, it might still be using your old IPs.

Yes, WHM > DNS Functions > Edit DNS Zone
check new IP is in them.
Also what about checking WHM > Multi Account Functions > Change Multiple Sites’ IP Addresses
WHM > Server Configuration > Basic cPanel & WHM Setup

Check your hosted domain on intodns.com and see what are errors and google these errors along with cpanel word to narrow search results.

 

[cPanelMichael]

Hello

You may find the "WHM >> IP Functions >> IP Migration Wizard" option helpful if your accounts are still assigned the previous IP address. The option is documented at:

IP Migration Wizard - Documentation - cPanel Documentation

Thank you.