Can't access Cpanel - timeout error

Hi - unsure if I'm posting this in the right place or even indeed in the right kind of Forum, but hopefully so.

I have 3 sites with 1 host and have had no problems until 2 weeks ago, when I suddenly found I could no longer access my Cpanel. As I knew the host was in the process of moving sites to a new server, I was unsure whether it was a problem their end, so left it a few days. But now after having my brother try and access the sites and he could without any problem, I know the problem is originating my end, but I'm at a total loss as to what I did to change things.

I've tried accessing the sites in both Firefox and IE7. The latter just sits with an empty page and never gets anywhere, while FF comes up with a timeout error (very quickly I might add). Searches give me the impression this might be something to do with ports but again, no idea how to change that. I've tried accessing the sites both by sitename/cpanel and sitename:2082 - neither work. I changed security settings and cleared out caches to no avail.

I have a Belkin router and use XP firewall also, but haven't changed anything in either of those recently.

I'd be truly ecstatic if someone could provide me with some better info on how to fix this problem perhaps as I desperately need to get backups done and check webmail on a couple of accounts also.

TIA Romayne

 

Port info...

Thanks for that input - if the ports are being blocked my end, how do I change that? My primary contact at my host is away until the end of next week and I doubt I'll get any response from the other techs there until then (small but usually very good outfit). So figure I'd rather at least attempt to ensure that it's not my system that's at fault anyway before annoying them again.

I can access the sites fine incl for FTP functions, just not the Cpanels. Tracert runs without any errors.

 

sites

Thanks - you can try the CPanels for Bloomfield Methodist Church or Fibromyalgia Support N. Ireland

If you access the password page it's a lot more than I can manage

 

Home user, not on any network other than wireless in my house . Just wondering if there's no way I can do something through my router to improve on this, as trying to get hold of my hosts just now isn't easy (holiday time here). Maybe I'm just trying to flog a dead horse hoping for some other local fix, but can't for the life of me figure out what went wrong 2 wks ago - I don't tend to dabble with ports much for anything other than for Azureus and I've not tweaked anything there for weeks.

Appreciate the confirmation though that it's something to do with my setup - I'll maybe try cold rebooting my modem/router and see if that does anything this time around (didn't last week, but you never know).

Thanks again.

 

Somehow I think I'm going to have to be patient and wait for my contact at my host to somehow provide me with some fix from his end maybe. All my searches online have been pretty fruitless and I've just no idea what changed things on my system. And it's on the full network too, not just this PC and browsers - my laptop can't access the sites either on the same wireless network, hence my wondering whether the router has somehow changed things. Can't be the ISP either I doubt, because others on the same ISP can also access the password page. Really frustrating this, as I've just zilch idea on what else to try.

Appreciate your help anyway

 

Router problem

Just to wrap this one up for everyone - turns out to be a router problem somehow, which I finally figured out when I disconnected it and got onto the sites fine with a direct connection. Hoping the router fix will be simple as no doubt it's something I've stuck into it somewhere along the way . Thanks for all the help anyway.