Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Can't access e-mail accounts

Discussion in 'E-mail Discussion' started by historic, May 21, 2015.

  1. historic

    historic Registered

    Joined:
    May 21, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Finland
    cPanel Access Level:
    Website Owner
    Hello,

    I am a site-owner, and I'm having problems accessing my e-mail accounts. When I try to access the accounts I get an error message that reads as follows:

    Internal Server Error
    500

    User '*****' is over quota.

    But according to my C-panel Disk Space usage I still have disk space available. Any help with this?
     
    #1 historic, May 21, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,856
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    It's possible additional usage associated with your account is found elsewhere on the server. I suggest contacting your web hosting provider for assistance so they can determine what's taking up your account's quota.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, May 21, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Can't access mail
  1. luthfiset

    Can't access webmail

    luthfiset, Aug 15, 2017, in forum: E-mail Discussion
    Replies:
    4
    Views:
    971
    cPanelMichael
    Aug 25, 2017
  2. Angel Castro

    I can't access with domain just with IP to WHM

    Angel Castro, Aug 16, 2018 at 9:51 AM, in forum: Bind/DNS/Nameserver
    Replies:
    5
    Views:
    62
    cPanelLauren
    Aug 17, 2018 at 12:34 PM
  3. Angel Castro

    SOLVED Block ssh, can't access

    Angel Castro, Jul 17, 2018, in forum: Security
    Replies:
    3
    Views:
    76
    Infopro
    Jul 17, 2018
  4. inteldigital

    SOLVED cPanel DNS ONLY can't access interface

    inteldigital, Apr 29, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    149
    cPanelMichael
    Apr 30, 2018
  5. abuujurayj

    I can't login in my application after activating htaccess

    abuujurayj, Apr 23, 2018, in forum: General Discussion
    Replies:
    9
    Views:
    195
    abuujurayj
    Apr 24, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice