Can't access e-mail accounts

historic

Registered
May 21, 2015
1
0
1
Finland
cPanel Access Level
Website Owner
Hello,

I am a site-owner, and I'm having problems accessing my e-mail accounts. When I try to access the accounts I get an error message that reads as follows:

Internal Server Error

500

User '*****' is over quota.

But according to my C-panel Disk Space usage I still have disk space available. Any help with this?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

It's possible additional usage associated with your account is found elsewhere on the server. I suggest contacting your web hosting provider for assistance so they can determine what's taking up your account's quota.

Thank you.