Can't access phpMyAdmin - page isn’t working

[Sam_Vargese]

Hi,

I am getting following message when I try to access phpmyadmin from WHM or Cpanel user for the url https://my ip address:2087/cpsess8808191660/3rdparty/phpMyAdmin/index.php

The my ip address page isn’t working
my ip address is currently unable to handle this request.

anyone please help me.
Thanks

 

[cPanelMichael]

Hello

Are you attempting to use the direct URL, or are you accessing cPanel/WHM first and then browsing to the phpMyAdmin option?

Thank you.

 

[Sam_Vargese]

Hello

Are you attempting to use the direct URL, or are you accessing cPanel/WHM first and then browsing to the phpMyAdmin option?

Thank you.

Cpanel/WHM first and from there to phpMyAdmin.. Thanks



Also not working direct link. I tried following way but getting same page.

yourdomainname.com:2083/3rdparty/phpMyAdmin/index.php

thanks

it goes to phpmyadmim page first and shows " The system will redirect in a moment ", and then redirect to the page " The my ip address page isn’t working
my ip address is currently unable to handle this request."

thanks

 

[cPanelMichael]

Your access level is listed as "Website Owner". Do you have root access to this system? If not, please report this to your web hosting provider so they can take a closer look.

Thank you.

 

[Sam_Vargese]

changing mysql root password solved my problem.. thanks

 

[cPanelMichael]

I am happy to see you were able to address the issue. Thank you for updating us with the outcome.