Can't access phpMyAdmin - page isn’t working

Sam_Vargese

Member
Mar 22, 2013
5
0
1
cPanel Access Level
Website Owner
Hi,

I am getting following message when I try to access phpmyadmin from WHM or Cpanel user for the url https://my ip address:2087/cpsess8808191660/3rdparty/phpMyAdmin/index.php

The my ip address page isn’t working
my ip address is currently unable to handle this request.

anyone please help me.
Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello :)

Are you attempting to use the direct URL, or are you accessing cPanel/WHM first and then browsing to the phpMyAdmin option?

Thank you.
 

Sam_Vargese

Member
Mar 22, 2013
5
0
1
cPanel Access Level
Website Owner
Hello :)

Are you attempting to use the direct URL, or are you accessing cPanel/WHM first and then browsing to the phpMyAdmin option?

Thank you.
Cpanel/WHM first and from there to phpMyAdmin.. Thanks



Also not working direct link. I tried following way but getting same page.

yourdomainname.com:2083/3rdparty/phpMyAdmin/index.php

thanks

it goes to phpmyadmim page first and shows " The system will redirect in a moment ", and then redirect to the page " The my ip address page isn’t working
my ip address is currently unable to handle this request."

thanks
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Your access level is listed as "Website Owner". Do you have root access to this system? If not, please report this to your web hosting provider so they can take a closer look.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
I am happy to see you were able to address the issue. Thank you for updating us with the outcome.