The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can't access phpmyadmin using reseller with root privs

Discussion in 'Database Discussions' started by hpinto, Aug 20, 2007.

  1. hpinto

    hpinto Registered

    Joined:
    Mar 22, 2004
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    151
    Hi,

    I have a few users created as resellers with root access activated in Reseller Center. Mainly for server administration purposes.

    When i'm logged in with one of that users i cannot open phpmyadmin. Instead, the browser open a window to download file "index.php". :confused:

    When i try to open phpmyadmin using cpanel and logged in with reseller password give me a permission denied error.

    Logged in as root, i enter to WHM's phpmyadmin without problems and show all databases. :rolleyes:

    The same problem is in WHM 11.2.0 cPanel 11.10.0-R16448 and in WHM 11.2.0 cPanel 11.8.0-R16295 versions.

    Any ideas?:(
     
    #1 hpinto, Aug 20, 2007
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,277
    Likes Received:
    8
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    At this time, when a reseller is logged into cPanel as a reseller, if they try to access anything that requires you to actually be logged in as that user, you will encounter the permission denied message such as the one you received when trying to go to cPanel's phpMyAdmin. To manage a user's phpMyAdmin via cPanel you would need to login with their login credentials.

    Or of course, you can login to the phpMyAdmin in WHM.

    As for the server not interpreting the PHP properly - is that when you're logged in with the user's credentials or your reseller credentials? Is this via cPanel or WHM?
     
    #2 cPanelDavidG, Aug 21, 2007
  3. hpinto

    hpinto Registered

    Joined:
    Mar 22, 2004
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    151
    The error is happening when i'm logged in with one of the reseller credentials in WHM. (WHM -> SQL Services -> phpMyAdmin)

    If i'm logged in as root in WHM i can open phpMyadmin on WHM without problems. The same link shows the issue when i'm using a reseller account.

    Note that those resellers have activated root privileges in Reseller Center.
     
    #3 hpinto, Aug 21, 2007
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,277
    Likes Received:
    8
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    I'm having difficulty accessing phpMyAdmin via WHM as a root-level reseller (not root user) myself. I would recommend submitting a support request regarding this issue. It could be a server configuration issue, if not, this will provide our quality assurance staff the information they need to resolve any issues with our software.
     
    #4 cPanelDavidG, Aug 21, 2007
(You must log in or sign up to post here.)
Loading...
Similar Threads - Can't access phpmyadmin
  1. Muhammad Qayyum

    Can't access phpmyadmin

    Muhammad Qayyum, Jan 4, 2017, in forum: General Discussion
    Replies:
    4
    Views:
    384
    cPanelMichael
    Jan 6, 2017
  2. Sam_Vargese

    Can't access phpMyAdmin - page isn’t working

    Sam_Vargese, Mar 21, 2016, in forum: Database Discussions
    Replies:
    5
    Views:
    2,732
    cPanelMichael
    Mar 25, 2016
  3. SethHD97

    SOLVED IP Address Change/Can't access website

    SethHD97, Jun 20, 2017 at 1:56 PM, in forum: General Discussion
    Replies:
    3
    Views:
    34
    cPanelMichael
    Jun 21, 2017 at 10:36 AM
  4. Joe Dangelo

    Changed Skin can't access cPanel

    Joe Dangelo, May 12, 2017, in forum: User Experience
    Replies:
    1
    Views:
    136
    Infopro
    May 12, 2017
  5. lumberg

    Can't access cPanels Web Disk

    lumberg, May 10, 2017, in forum: General Discussion
    Replies:
    5
    Views:
    172
    cPanelMichael
    May 12, 2017

Share This Page