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Can't access phpmyadmin

Discussion in 'General Discussion' started by Muhammad Qayyum, Jan 4, 2017.

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  1. Muhammad Qayyum

    Muhammad Qayyum Registered

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    When I try to access phpmyadmin, page exits with following error

    Internal Server Error
    500

    No response from subprocess (php): The subprocess ended prematurely because it received the “SEGV” (11) signal.


    cpsrvd/11.56.0.39 Server at xxx.xxx.xxx.xxx
     
    #1 Muhammad Qayyum, Jan 4, 2017
  2. SysSachin

    SysSachin Well-Known Member

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    Twitter:
    Hello,

    You can try forcing an update of cPanel via the "/scripts/upcp --force"

    IF still showing the same error then review the output from the following command when you notice the error message:

    Code:
    tail -f /usr/local/cpanel/logs/error_log
     
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    #2 SysSachin, Jan 5, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Could you let us know the output to /usr/local/cpanel/logs/error_log when this happens?

    Thank you.
     
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    #3 cPanelMichael, Jan 5, 2017
  4. Muhammad Qayyum

    Muhammad Qayyum Registered

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    ==> cpsrvd: loading security policy....Done
    ==> cpsrvd: Setting up native SSL support ... Done
    ==> cpsrvd: transferred port bindings
    ==> cpsrvd: bound to ports
    ==> cpsrvd 11.56.0.39 started
    ==> cpsrvd: loading security policy....Done
    ==> cpsrvd: Setting up native SSL support ... Done
    ==> cpsrvd: transferred port bindings
    ==> cpsrvd: bound to ports
    [2017-01-05 21:33:23 -0700] info [cpsrvd] Internal Server Error: "GET /cpsess9135351474/3rdparty/phpMyAdmin/index.php?login=1&post_login=28839635624928 HTTP/1.1" 500 No response from subprocess (php): The subprocess ended prematurely because it received the “SEGV” (11) signal.
     
    #4 Muhammad Qayyum, Jan 5, 2017
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Feel free to open a support ticket using the link in my signature so we can access your system to take a closer look. You can post the ticket number here and we will update this thread with the outcome.

    Thank you.
     
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    #5 cPanelMichael, Jan 6, 2017
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