SOLVED Cant access server by IP:2083/works domain:2083

yexxio

Member
Jun 5, 2021
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Switched server over to a Xeon server I purchased because it was running an i7-4770 and was not running well. Sites are live, can log in by IP:2083 on the server itself but cannot access it by IP:2083 on other computers. Times out
If I type https://domain:2083 it works but cannot access it by ip:2083
 
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cPRex

Jurassic Moderator
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Oct 19, 2014
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Hey there! If you ping the domain from your local workstation, do you get the same IP address in response? This is just a check to confirm that the domain really is pointed to the same location as the IP:2083 that you're trying to access.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Root Administrator
That's the issue then - since the domain and IP address doesn't match, one isn't pointed to the correct server. In your case, it's the IP address. You would need to speak with the manager of the domain to make sure the DNS is pointed to the correct location.