Can't access to PhpMyAdmin form customer account

calamus

Member
Sep 30, 2011
17
0
51
cPanel Access Level
Root Administrator
Hi,
after uprde to v90.0.5 version, if login to customer interface :)2083), then tryng to access to PhpMyAdmin interface there is an error:
mysqli_connect(): (28000/1045): Access denied for user 'username'@'localhost' (using password: YES)

Login as Root :)2087) works fine.

anyone can help?

thanks
Piero
 
Last edited by a moderator:

kodeslogic

Well-Known Member
Apr 26, 2020
58
16
83
IN
cPanel Access Level
Root Administrator
@calamus
I have seen such error in past cPanel versions getting resolved after resetting the cPanel password and restarting cPanel service, worth giving a try.

I have a question. Is this for all cPanel accounts on that server or for just one specific cPanel account?
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,250
313
Houston
It would indeed be relevant to know if it happens for all accounts or just one. Also if there are any errors output into the cPanel error logs at /usr/local/cpanel/logs/error_log