Hi Everyone. I can't access my old WHM after migrating sites.
I'm pretty new to trying to do all this. I had a hosting account with 5 domains on it, but there were lots of problems with the hosting, so I switched to another hosting provider.
All through doing this I was still able to access all my services via my WHM account and clicking on the C Panel icon under 'list accounts'. This means I could access file manager and email accounts etc for ALL my domains still. Particularly handy to see where emails were landing as during migration I still had a few turn up in the old email boxes, so this meant I could check and test my emails etc.
Now I've migrated my last domain and as this was the one I used as the main account I can't access the WHM as I could only do so via http://(mydomain)/whm This is now of course pointing elsewhere. (In hindsight this is obvious but having never done this before I assumed I'd still be able to access all my accounts just like I had with all my other domains even after migrating away).
I would still like access to things, but not least because I would like to try and copy across some emails that are on the old server.
I've messaged the company, who were usually very quick to respond (the main reason I went with them) but now they are not replying. I assume because I have moved all my sites away so have no inclination. However I'm paid up for a reseller account until the end of July, so have paid for these services yet can't access any of them.
I'm assuming what I need is the address in number format? When I first signed up with them I was initally given a temp address to log into which contained numbers i.e. [Moderator Note: Removed the IP, this is known as aMod_Userdir Login
] type thing. Any ideas how I'd find out what that address is?
There is one device I can still currently access my site on the old server because the cache hasn't updated, but it's my mobile so I can't really do what I need to do from it. Can I see the address in numbers somehow from here?
If anyone can help that would be fab!! Thank you.
I'm pretty new to trying to do all this. I had a hosting account with 5 domains on it, but there were lots of problems with the hosting, so I switched to another hosting provider.
All through doing this I was still able to access all my services via my WHM account and clicking on the C Panel icon under 'list accounts'. This means I could access file manager and email accounts etc for ALL my domains still. Particularly handy to see where emails were landing as during migration I still had a few turn up in the old email boxes, so this meant I could check and test my emails etc.
Now I've migrated my last domain and as this was the one I used as the main account I can't access the WHM as I could only do so via http://(mydomain)/whm This is now of course pointing elsewhere. (In hindsight this is obvious but having never done this before I assumed I'd still be able to access all my accounts just like I had with all my other domains even after migrating away).
I would still like access to things, but not least because I would like to try and copy across some emails that are on the old server.
I've messaged the company, who were usually very quick to respond (the main reason I went with them) but now they are not replying. I assume because I have moved all my sites away so have no inclination. However I'm paid up for a reseller account until the end of July, so have paid for these services yet can't access any of them.
I'm assuming what I need is the address in number format? When I first signed up with them I was initally given a temp address to log into which contained numbers i.e. [Moderator Note: Removed the IP, this is known as aMod_Userdir Login
There is one device I can still currently access my site on the old server because the cache hasn't updated, but it's my mobile so I can't really do what I need to do from it. Can I see the address in numbers somehow from here?
If anyone can help that would be fab!! Thank you.
Last edited by a moderator: