Can't add a CNAME required by AWS

benito

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Jan 8, 2004
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Hello!

A customer need to add a CNAME record by request from AWS to validate a CRT by DNS.

When we try to add the record WHM it says:

API failure: Zone is invalid: Line 44: ignoring out-of-zone data (dzc); Line 45: ignoring out-of-zone data (dzc); Line 102: TTL set to prior TTL (3600) at /usr/local/cpanel/Cpanel/ZoneFile/LineEdit.pm line 403.

We are trying to add this kind of CNAME:


1634222459459.png

How we can add the zome?

Thanks!
 

cPRex

Jurassic Moderator
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Oct 19, 2014
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Hey there! Our team is actually looking for some additional details on a similar issue. Could you open a ticket with our team and reference case CPANEL-38311 so we can do some more testing with this? If you could please post the ticket number after it is opened that would also be helpful.