Can't add cron jobs since 11.28.86 update

MaraBlue

Well-Known Member
May 3, 2005
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The cron job interface (in cPanel) was previously working fine. After the last update I am unable to add a cron job within the cPanel interface. I've verified crontab is enabled, cron on the server are working fine, I can edit and delete via the interface...just not *add* a new cron job.

I think it's a bug in the GUI, as everything but the button work fine (you get the little green checkmark next to the cron command once it's added). Clicking the button, nothing happens. No error, just nothing. Both in Firefox and Chrome browsers.

I've filed a support request/bug report (1278825). It should be reproducible on v11.28.86
 

cPanelKenneth

cPanel Development
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Apr 7, 2006
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One thing to check, or verify, when encountering such errors is whether the account(s) in question are using the stock X3 theme. If the theme in use is a cloned version of X3 then it may not be compatible with changes in the underlying functionality.
 

MaraBlue

Well-Known Member
May 3, 2005
332
2
168
Carmichael, CA
cPanel Access Level
Root Administrator
One thing to check, or verify, when encountering such errors is whether the account(s) in question are using the stock X3 theme. If the theme in use is a cloned version of X3 then it may not be compatible with changes in the underlying functionality.
Kenneth, once again you are exactly right. :) That's what it turned out to be. The cron input/interface/page had changed (there used to be a 'simple' and an 'advanced' option), and I was using a cloned version of x3, though the only change I'd made (a year ago, at that), was to add in my own logo.

So now I know this is possible...what *is* the right method for branding? Are cloned themes just to be used for testing purposes? Should I make changes directly to x3?
 

cPanelKenneth

cPanel Development
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Cloned themes are when you want to extensively modify the theme beyond what the branding editor allows. Cloned themes require more maintenance by far than branding. Changing X3 directly is not recommended.
 

MaraBlue

Well-Known Member
May 3, 2005
332
2
168
Carmichael, CA
cPanel Access Level
Root Administrator
Cloned themes are when you want to extensively modify the theme beyond what the branding editor allows. Cloned themes require more maintenance by far than branding.
I think I got cPanel's concept of "theme" confused with branding/style. In the world outside of cPanel, changing a theme is OK (because the terminology of "theme" is used differently). :)

Changing X3 directly is not recommended.
*nods* I don't think I'll be forgetting that one any time soon. Thanks for the reply and the info!
 

cPanelKenneth

cPanel Development
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Apr 7, 2006
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I think I got cPanel's concept of "theme" confused with branding/style. In the world outside of cPanel, changing a theme is OK (because the terminology of "theme" is used differently). :)
You aren't the only one :)