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Can't Add Subdomains

Discussion in 'Bind/DNS/Nameserver' started by ruuz, May 15, 2018.

  1. ruuz

    ruuz Member

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    Hello,

    I have tried everything from last 2 days but I am not able to add subdomains.

    1) "Domains" tab in "WHM Home » Server Configuration » Tweak Settings" and enable the following option:
    "Allow users to park subdomains of the server’s hostname."

    Doesn't works.

    2) I checked if that account quota is full or not.

    Doesn't works.

    3) Tried adding subdomains on other accounts on same server.

    Doesn't works.

    4) Restarted services, server etc.

    Doesn't works.

    I checked the logs and here is what I am getting.

    Code:
    [2018-05-15 10:16:29 +0100] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: $
            Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'domain', 'function', 'ADD', 'data', 'thesubs example.com 1 /home/xyzcouk/public_html/thesubs$
            Cpanel::AdminBin::adminrun('domain', 'ADD', 'thesubs', 'example.com', 1, '/home/xyzcouk/public_html/thesubs') called at /usr/local/cpanel/Cpanel/SubDomain.pm lin$
            Cpanel::SubDomain::_addsubdomain('thesubs', 'example.com', 1, 0, 'public_html/thesubs') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 183
            Cpanel::SubDomain::addsubdomain('thesubs', 'example.com', 1, 0, 'public_html/thesubs') called at cpanel.pl line 3243
            main::dosubdomain('addsubdomain', ARRAY(0x157ba708)) called at cpanel.pl line 2011
            eval {...} called at cpanel.pl line 2011
            main::_api1(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ARRAY(0x157ba708), __CPANEL_HIDDEN__, undef, undef) called at cpanel.pl$
            main::real_exectag('<cpanel SubDomain="addsubdomain($RAW_FORM{\'domain\'},$RAW_FORM{\'rootdomain\'},1,0,$RAW_FORM{\'dir\'})">') called at cpanel.pl line 4319
            main::dotag_finished_headers(0) called at cpanel.pl line 4139
            main::cpanel_parseblock(__CPANEL_HIDDEN__) called at cpanel.pl line 4053
            main::y(GLOB(0x14c884c0)) called at cpanel.pl line 5425
            main::run_standard_mode() called at cpanel.pl line 838
    [2018-05-15 10:16:29 +0100] warn [SubDomain::addsubdomain] Encountered error in SubDomain::addsubdomain: A DNS entry for the domain âthesubs.example.comâ
                                                                                                                                                           [2018-05-15 10:21:05 +010Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'domain', 'function', 'ADD', 'data', 'someusr example.com 1 /home/xyzcouk/public_html/kera$
            Cpanel::AdminBin::adminrun('domain', 'ADD', 'someusr', 'example.com', 1, '/home/xyzcouk/public_html/someusr') called at /usr/local/cpanel/Cpanel/SubDomain.$
            Cpanel::SubDomain::_addsubdomain('someusr', 'example.com', 1, 0, 'public_html/someusr') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 183
            Cpanel::SubDomain::addsubdomain('someusr', 'example.com', 1, 0, 'public_html/someusr') called at cpanel.pl line 3243
            main::dosubdomain('addsubdomain', ARRAY(0x1aa12908)) called at cpanel.pl line 2011
            eval {...} called at cpanel.pl line 2011
            main::_api1(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ARRAY(0x1aa12908), __CPANEL_HIDDEN__, undef, undef) called at cpanel.pl$
            main::real_exectag('<cpanel SubDomain="addsubdomain($RAW_FORM{\'domain\'},$RAW_FORM{\'rootdomain\'},1,0,$RAW_FORM{\'dir\'})">') called at cpanel.pl line 4319
            main::dotag_finished_headers(0) called at cpanel.pl line 4139
            main::cpanel_parseblock(__CPANEL_HIDDEN__) called at cpanel.pl line 4053
            main::y(GLOB(0x19ed14d0)) called at cpanel.pl line 5425
            main::run_standard_mode() called at cpanel.pl line 838
    [2018-05-15 10:21:05 +0100] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: $
            Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'domain', 'function', 'ADD', 'data', 'someusr example.com 1 /home/xyzcouk/public_html/kera$
            Cpanel::AdminBin::adminrun('domain', 'ADD', 'someusr', 'example.com', 1, '/home/xyzcouk/public_html/someusr') called at /usr/local/cpanel/Cpanel/SubDomain.$
            Cpanel::SubDomain::_addsubdomain('someusr', 'example.com', 1, 0, 'public_html/someusr') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 183
            Cpanel::SubDomain::addsubdomain('someusr', 'example.com', 1, 0, 'public_html/someusr') called at cpanel.pl line 3243
            main::dosubdomain('addsubdomain', ARRAY(0x1aa12908)) called at cpanel.pl line 2011
            eval {...} called at cpanel.pl line 2011
            main::_api1(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ARRAY(0x1aa12908), __CPANEL_HIDDEN__, undef, undef) called at cpanel.pl$
            main::real_exectag('<cpanel SubDomain="addsubdomain($RAW_FORM{\'domain\'},$RAW_FORM{\'rootdomain\'},1,0,$RAW_FORM{\'dir\'})">') called at cpanel.pl line 4319
            main::dotag_finished_headers(0) called at cpanel.pl line 4139
            main::cpanel_parseblock(__CPANEL_HIDDEN__) called at cpanel.pl line 4053
    
    
    Thanks a lot for your input.
     
    #1 ruuz, May 15, 2018
    Last edited by a moderator: May 15, 2018
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
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    Root Administrator
    Hello @ruuz,

    Are you able to open a support ticket using the link in my signature so we can take a closer look at your system? You can post the ticket number here and we will update this thread with the outcome.

    Thank you.
     
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