The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can't anything be done about this? - bandwidth misreporting

Discussion in 'General Discussion' started by pingo, Feb 28, 2003.

  1. pingo

    pingo Well-Known Member

    Joined:
    Nov 16, 2002
    Messages:
    430
    Likes Received:
    0
    Trophy Points:
    16
    I don't understand why it should be such a problem to fix this problem. A client complained several days ago that some of his accounts in his WHM showed 0 bandwidth usage and that is not true. - I tried

    /scripts/runweblogs username

    and

    /scripts/runweblogs

    but that didn't help. I then opened a ticket at cpanel.net. They asked me to try the following

    /scripts/updatenow
    /scripts/cleanbw
    echo "CPANEL=edge" >> /etc/cpupdate.conf
    /scripts/upcp

    but that neither did help. The ticket has escalated to nicks email - I don't know what that mean.

    Does anyone here know how to fix this problem? I feel kinda embarrased towards this client who are waiting for me to fix it but I can't. Hope that someone here can help.

    Thanks
    John
     
  2. rmj

    rmj Member

    Joined:
    Feb 20, 2003
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    1
    is bandmin running? are iptables correctly setup on your server?

    this could be a cause of not calculating bandwidth
     
  3. pingo

    pingo Well-Known Member

    Joined:
    Nov 16, 2002
    Messages:
    430
    Likes Received:
    0
    Trophy Points:
    16
    I upgraded to the 6.0 edge version - then to 6.0 stable. I don't know if it were the switch that caused this, but it suddenly works fine again. Thanks for responding :)

    John
     
Loading...

Share This Page