Can't clone cPanel repo

[c4324565]

Following these docs I created a repo within my cPanel: Guide to Git - How to Set Up Deployment - cPanel Knowledge Base - cPanel Documentation

But using the repo's git clone URL I get a rejection:

ssh: connect to host example.com port 22: Connection timed out
fatal: Could not read from remote repository.

Please make sure you have the correct access rights

The docs don't mention anything of SSH auth in order to clone. Even so, I added SSH keys to the cPanel and it's still rejecting any kind of cloning. All the documentation I've read and the video on this (cPanel Tutorials: Push (Automatic) Deployment with Git Version Control) mentions nothing about making sure SSH keys are added correctly. I don't understand why I can't clone the repo I created. Any help would be appreciated.

 

[cPanelLauren]

Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!