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can't connect to my cPanel

Discussion in 'General Discussion' started by yogev, Jul 25, 2015.

  1. yogev

    yogev Member

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    I can't connect to my cPanel, is it possible that it is down??
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Sure it's possible. No one on these forums would know about that though, you'd have to ask your Hosting Provider.
     
  3. velnix

    velnix Member

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    Check the cpanel service status if you have root access

    Code:
    /etc/init.d/cpanel status
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    He can't connect, that's the reason for the thread.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It's typically a good idea to consult with your web hosting provider first if you do not have root access to the server, as InfoPro mentioned. You can also try connecting over the IP address to determine if it's an issue with your domain name resolving to the correct IP address.

    Thank you.
     
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