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Cant connect to new accounts

Discussion in 'General Discussion' started by FrozenWire, Jun 7, 2004.

  1. FrozenWire

    FrozenWire Member

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    When I create an account on my dedicated, I specifically set the IP for the account. When I SSH to the account (yes, it is enabled) with the dedicated IP that is shown, I am unable to login.

    However, when I connect to my servers base IP, I can log in with that info.

    What am I missing?
     
  2. FrozenWire

    FrozenWire Member

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    Anyone know where to start with this? Or what to look for that isnt so common?
     
  3. sawbuck

    sawbuck Well-Known Member

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    Have you checked in WHM under Account Functions > Manage Shell Access to see if it is enabled there?
    Assume when you say " yes, it is enabled" that you are talking about having included shell access in the package for that domain?
     
  4. FrozenWire

    FrozenWire Member

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    Yes. It has been enabled in both places. Thanks for your response tho.
     
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