Can't Copy multiple accounts/packages from another server

bdwebservices

Member
Sep 21, 2010
6
0
51
RI, USA
cPanel Access Level
Root Administrator
Hello All,
After 100+ cPanel copied, then server can't Copy multiple accounts/packages from another server. It shows.
=======================================
Basic credential check...

The password you provided is not correct.
Trace Output
[email protected]'s password:
==sshcontroloutput==
[email protected]'s password:
sshcmdpermissiondeny

Done
Account List from xx.xx.xx.xx
Fetching Domain Information...
======================================
I installed latest cpanel in both server.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
43
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
This appears to indicate it cannot authenticate to the old machine any longer. Have you tried root SSH to the old machine to see if you can still connect to it? Also, if you have any firewalls running on either machine, please try stopping them temporarily in case the firewall began blocking the new server from connecting.