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Can´t create a new Addon Domain or Redirect Domain

Discussion in 'General Discussion' started by Pascal Racz, Nov 16, 2016.

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  1. Pascal Racz

    Pascal Racz Registered

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    Hi,

    since yesterday we had a problem with our Cpanel Server. If an customer want´s to add a new AddonDomain or Redirect Domain, there comes an error message:

    (XID 89wfvw) Es ist bereits ein DNS-Eintrag für „objectcrew.at“ vorhanden. Sie müssen diesen DNS-Eintrag von allen Servern im DNS-Cluster entfernen, um fortzufahren.

    (XID 89wfvw) There is already a DNS entry for "objectcrew.at". You must remove this DNS entry from all servers in the DNS cluster to continue.

    Can somebody help me to solve the problem. Because it is on some accounts.

    Thanks!

    Pascal
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open "WHM >> Edit DNS Zone" to verify if a DNS zone for that domain name already exists on the server? If not, is the server part of a DNS cluster and is that domain name added to any of the other servers in the cluster?

    Thanks!
     
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