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Can't create databases/users

Discussion in 'Database Discussion' started by 19MaWa98, Sep 13, 2017.

  1. 19MaWa98

    19MaWa98 Registered

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    Hello,

    its my first time using cpanel. if i type in my server adress with the port, i automatically landing on whm. if i go there to databases i cannot create databases. in another thread i read, that you do this on cpanel, so i go to my_server_ip/cpanel
    As i tried to use the same Username and Password, it says wrong.
    I tried to create a new user in whm, it says:
    Account Creation Status: failed
    (XID z3gj4h) You may not create a domain with a name that is the server’s hostname.

    But i dont have another hostname. i want to install a cms on the centos host, so i have to create a database...

    Somebody can help me?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You should change your hostname to something other than a primary domain name (e.g. server123.domain.tld) using "WHM >> Change Hostname". Then, create the cPanel account for the domain name and access cPanel to setup MySQL databases.

    Thank you.
     
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