Can't create databases/users

19MaWa98

Registered
Sep 13, 2017
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Germany
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Website Owner
Hello,

its my first time using cpanel. if i type in my server adress with the port, i automatically landing on whm. if i go there to databases i cannot create databases. in another thread i read, that you do this on cpanel, so i go to my_server_ip/cpanel
As i tried to use the same Username and Password, it says wrong.
I tried to create a new user in whm, it says:
Account Creation Status: failed
(XID z3gj4h) You may not create a domain with a name that is the server’s hostname.

But i dont have another hostname. i want to install a cms on the centos host, so i have to create a database...

Somebody can help me?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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(XID z3gj4h) You may not create a domain with a name that is the server’s hostname.
Hello,

You should change your hostname to something other than a primary domain name (e.g. server123.domain.tld) using "WHM >> Change Hostname". Then, create the cPanel account for the domain name and access cPanel to setup MySQL databases.

Thank you.